Specialist - Service Offer Management

2 weeks ago

Mumbai, Maharashtra, India NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The role of a Service/Product Offer Management Specialist is responsible for managing the lifecycle of a product or service within NTT Ltd. They bring the knowledge of a product or service to the required crafting of a technical solution(s) in support of NTT clients. They have a strong understanding of the organisation thereby ensuring that their crafted solution(s) meet client requirements. This role is responsible for effectively promoting and positioning NTT's product and / or services in the market. They are required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services. By monitoring the legislative, regulatory environment and shareholder requirements, the Service Product/Offer Management Specialist can provide insights and impact assessments to the organisation and ensure full compliance.

What you'll be doing

Key Roles and Responsibilities:

  • Engage with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements
  • Achieve set and agreed product sales to meet specified financial goals
  • Develop and deliver product training to client facing staff
  • Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services
  • Engage with and offer support to internal and external stakeholders to ensure the project's success
  • Analyse product data to establish trends and insights using internal and external sources
  • Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
  • Research and interpret competitor offerings and market trends against NTT client base with a strong data analysis focus
  • Review of product profitability
  • Determines the appropriateness of pricing of exiting and new investments strategies in line with projected value, competitor offerings and market trends
  • Product design and modelling/testing new and existing solutions
  • Draft and maintain product specifications documents
  • Evaluate market trends associated with the particular product of product line.
  • Work closely with product vendors
  • Work closely with Engineers, Consultants and Project Managers during the initiation stage of a project to ensure its success
  • Provide product knowledge input assistance for compiling client proposals.
  • Write RFI/RFP responses and bids and obtain vendor product certification for the product portfolio
  • Recommend product enhancements and updates to identify new business opportunities
  • Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users


Knowledge, Skills and Attributes:

  • Proven technical expertise and broad industry experience
  • Good understanding of the technology industry
  • Sound analytical skills and proficient with analysis of large data sets
  • Investigative nature to unpack complicated problems
  • Proactive and able to use initiative
  • Evidence of being able to work collaboratively
  • Proficient in MS Excel and skills in programming
  • Solid knowledge of product management and service development life cycles
  • Deep knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
  • Knowledge of sales strategies and concepts


Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Information Technology or Commence etc.


Required Experience:

  • Seasoned experience in a similar position
  • Seasoned experience in the technology industry
  • Proven track record of involvement in design and implementing new products or product lines.
  • Information Technology sales experience

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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