Specialist - Fiduciary

What can you expect?

To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised:

• To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Ensuring highest proficient handling as per Fiduciary procedures and accuracy for the accounts assigned
• Maintain minimum Productivity standard
• Liaising with clients and Insurers
• Debt collection and Outward credit due to the account holder.
• Responsible for driving key KPI Financial metrics like unmatched cash, Income exposure, etc
• Respond to queries raised within 24hours or earlier (refer any technical query to senior member for support)
• Credit Control (Legacy, Collection of Inward premium, reinsurance recoveries, Inter Company Reconciliation, etc)

What is in it for you?All benefits as per the location HR policy will be applicableWe will count on you for:

• To ensure timely delivery of the routine task expected on the accounts/portfolio assigned
• Expect a basic standard on accuracy and productivity
• Focus on Debt collection from clients for premiums/fees and claims from markets.
• Resolution of queries raised by client and Insurers including prompt response to their satisfaction.
• Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details.
• Ensure adherence to policies & procedures as per organization's standards and laid out SOPs
• Review of Process manual and seek clarity where required
• Driving unallocated cash numbers down and escalating when you foresee a challenge
• Ensuring upto date notes on outstanding revenue balances

Knowledge and Skills:

• Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them.
• Knowledge of credit control
• Advanced Excel knowledge
• Basic Math understanding

Education:Graduate (Commerce preferable)Eligibility:

• 3-6 of experience in operations in financial services or offshore processing organizations
• Knowledge of Insurance related credit control or Insurance background

What makes you stand out?

• Analytical ability
• Communication: Verbal as well as Written
• Planning and Organizing
• MS Office skills: Excel proficiency to be above basic
• Precision based approach

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