Senior Analyst
1 month ago
Asia Health Operations
Asia Health Operations is seeking candidates for the following position based in the Noida office
B2 – Senior Analyst
What can you expect?
We are looking to hire in the Insurance Admin & email enquiries Team. The role will be responsible for enrollment process, liaison between member, client, Consultant & insurer medical/dental/Life etc. for the employees of our clients based in Singapore/Hong Kong. The role also demands to resolve email enquiries of the employees related to enrollment, coverage, product and all other related queries.
What is in it for you?
- Holidays (As Per the location)
- Shared Transport (Provided the address falls in service zone)
We will count on you to:
- Validate various insurers decision on coverage update, adjustment bills under various health product.
- Email enquiries handling for health insurance products – policies like GM, GL, GPA, GLTD etc
- Understanding of enrollment process, liaison between member, client, Consultant & insurer
- Understanding of insurer billing, invoicing etc.
- Updating all documentation and training of team members
- Drive the culture of First Time Right
- Preparation of Month end/Weekly/Daily Reports
- Support self-development (cross trainings, process training, soft skill trainings etc)
- Support all projects and quality initiatives – Process improvement ideas.
What you need to have:
- Graduation / Post-graduation in any stream
- 1+ years of experience purely in healthcare domain
- Exceptional written & verbal communication skills
- Experience in Email query handling for health insurance products – policies like Group Medical, Group Life, Group Hospitalization, Group Travel Insurance
- Experience in SOPs updating.
- Should be good at basic insurer Administration/billing system knowledge.
Education:
- Graduate (any stream)
What makes you stand out?
- Excellent Communication Skills both written & verbal.
- Executive presence that conveys composure and confidence in all situations
- Strong analytical, research and problem-solving skills, attention to details
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