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Data Management Team Lead
1 month ago
The Business Intelligence Manager supervises professional level employees who are responsible for the strategic design, management, and implementation of an enterprise-wide business analytics program to drive customer satisfaction, service innovation and profitability. As a team manager, this job sets goals and objectives for team members and ensures that policies and procedures are understood and followed by direct reports. This role oversees Business Intelligence projects and processes to ensure that data is analyzed and reported in a way to inform the organization's business and product decision making processes.
Key Responsibilities and Duties
- Oversees data integration, data analytics, and predictive modeling processes to meet business requirements.
- Leads the research, development and implementation of new and emerging analytics technologies; identifying technology-based business opportunities.
- Implements mechanisms for ensuring that information provided is accurate, meaningful, has integrity, and caters to the needs of the decision makers.
- Researches and analyzes industry and geographic trends and competitor market strategies and monitors current and potential customer trends to help organization develop products and services and expand business.
- Oversees the development and maintenance of dashboards.
- Manages performance of direct reports through regular, timely feedback as well as the formal performance review process to ensure delivery of Business Intelligence objectives and engagement, motivation and development of the team.
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
8PL
Related SkillsBusiness Acumen, Collaboration, Communication, Data Analysis, Data-Driven Business Intelligence, Data Visualization, Market/Industry Dynamics, Relationship Management, Statistics, Story Telling
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
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