Program Lead
4 weeks ago
About us
WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work.
WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 43 locations and six cities in India - Bengaluru, Mumbai, Gurugram, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow's world of work.
Flexibility is paramount in today's workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centres.
WeWork India's latest brand campaign 'Great Inspires Great', showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork's products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.
WeWork India is the country's leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people – from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.
About the role
The Program Lead role reports directly to the Head of Engineering and Technology. The primary objectives are:
To ensure that the plans and priorities set by the Function Head are effectively coordinated and executed in the midst of a fast pace of change Elimination of administrative load on the Function Head to the greatest extent possible To gain an overview of the entire business, key strategic people projects, understand what functional leaders and various external stakeholders expect from the People team and what goes into decision making on people strategy and programsRoles and Responsibilities
The indicative responsibilities that the Program Lead is expected to handle have been broken down into three buckets below. The responsibilities covered here could change significantly depending on evolving business needs, responsibilities of the Business Head and other factors.
Administrative responsibilities
Provide administrative support to the Function Head - manage and maintain the Head's schedules, coordinate meetings, manage calls, calendars and travel arrangements Routing correspondence between the Function Head and multiple stakeholders/teamsRecord, transcribe and distribute minutes of meetingsBe up to date with organizational communication & changes in order to ensure that these activities are complied with and deadlines are metEvent planning - assist in organizing people related events, meetings and training sessionsHelp the Function Head and team to create sheets, presentations, as required for meetings, reviews, etc.Setup a logically sound, well-cataloged system for information storage into an online library/archive and ensure that this is periodically updated in a timely manner by the team through best practices/digital toolsProtect and maintain confidentiality of all data, information, requests faced by the teamDepartmental responsibilities
Circulating Engineering and Technology team communication materials such as decks and newsletters with external connections. Scout for relevant market research and publications and circulate to the teamReview operating practices and suggest/ implement improvements where necessarySupport intra-company wide communication for the Engineering and Technology teams.Understand the departmental processes & assist the team to ensure maximum productivity and pace by sending recurring reminders, organizing catch-ups & ensuring documentation for meetings is in place. Organize QBRs and team engagement activities. Discuss internally to understand the training requirements of the team & scout for internal & external training/workshops that help the team grow professionally. Support with annual budgets for the team & act as a guardrail for utilization on a monthly basis.Project Management
Work with the Function Head to ensure weekly, monthly, quarterly priorities are setSupport the Function Head in driving a strong, cross-departmental (and external, as required) agenda of accountability, execution and deliveryOwn and help execute the annual/quarterly/monthly meeting cadences including performance management timelines, OKR tracking and other planning calendars in conjunction with the Function Head and other departmentsAttend meetings with Function Head to understand key deliverables from team(s) and circulate minutes, key action points and responsibilities after meetingsSupport with all external branding and PR activities, including management of Inmail on LinkedIn account. Support with professional networking and maintaining and nurturing long term relationships with vendorsExperience and Qualification
4-6 years of relevant experience in a program management role and calendar managementAbility to multitask, prioritize daily workload and deliver on multiple focus areas in parallelHigh comfort in working under pressure, on time-sensitive projects and in a rapidly evolving environmentExemplary planning, organization and coordination skillsExcellent written and verbal communicationGood knowledge of MS Office and Google Suite ProductsAbility to build trust with all stakeholders High level of discretion and confidentialityProven ability to learn and adapt quicklyEqual Opportunity Employer
WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.
We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.
Our total rewards philosophy is aimed at providing competitive compensation, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.
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