Program Lead

1 week ago


Bengaluru, Karnataka, India Job Seeks 4U Consultancy Services Full time

Job Description :

Purpose of Role :

Manages end to end transformation program for a small to medium clients and/ or lead group of projects for a large-scale client transformation program.

Meet the success parameters of clients and Infosys. Collaboration with cross functional project delivery teams to ensure seamless execution.

Key Responsibilities (High-level, not exhaustive) :

Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.

Collaborate with cross-functional project delivery teams to ensure seamless execution.

Meet the success parameters of clients and Infosys.

Client Relationship Management Establish, build and strengthen client relationships.

Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications,

contractual changes & program charter alignment.

Participate in account and program reviews

Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.

Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.

Resource Management; Quality & Risk management

Operating Network

Internal : Business Heads, OCM Partners, Sales Heads, Integration Managers, HR Team, Business Managers, DTS, Technology Units; Infosys Group companies

External : Client CXOs, Client Leaders, Alliance Partners; Client Vendors; Analysts , External

Knowledge Organization (Conferences) :

Competencies & Skill Set :

Expertise in one or more functional domain and industry area

Appreciation of relevant technology/ technical skills

Problem solving skills

Storytelling, persuasive case articulation

Commercial/ Contractual acumen

Networking, influencing, and negotiation

Prioritization and scope management

Cross-functional and stakeholder leadership

Change management

Crisis Management

Conflict resolution

Budget management

Strong Communication Skills

Lean, Six Sigma, Challenge mapping techniques

Desirable :

Program Management Certification - PgMP, or PMP/ PRINCE2

Minimum Criteria for applicants :

Minimum Total Experience 8 years.

Must have min 3 years of Program\Project Management experience.

Prior experience and proven ability in leading large transformation/ change/ consulting/

Digital/ Techno-functional programs

Expertise in at least one functional domain and industry area

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