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Regional Sales Coordinator EMEA

1 month ago

Bhurai In, Jammu and Kashmir Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking a Regional Sales Coordinator EMEA to join our team in Eurasia

Job Summary

The Regional Sales Coordinator will form an integral part of the Regional Sales team with a direct line to the Head of Sales UK & Europe and a dotted line to the Global Sales Operation Manager, operating within a variety of administrative duties, projects, and revenue generation, with three key elements qualifying the success of this position

  1. To provide administrative services to the Regional Sales Team based in Europe/UK at the required level.
  2. To primarily focus on supporting the Regional Sales Team with regional projects, administrative tasks, sales events, marketing materials, and group leads. This includes overseeing and following up on group leads and responses, updating systems on behalf of the Regional Sales Team, and assisting in business development efforts throughout the region on behalf of the team, hotels, and clients
  3. To pro-actively direct demand and revenue into our hotels through multiple sources and channels and ultimately adding to overall revenue contribution for our franchisees.
Experience / Certificates / Education
  • Ideally three years administrative or secretarial experience is required in a hotel commercial environment (or travel industry)
  • A level of hotel or travel industry sales / account management experience would be advantageous.
  • Proficient in utilization of Microsoft Office applications
  • Usage and knowledge of other Sales Systems, e.g. Salesforce Lightning, Cvent beneficial
  • A level of understanding of the sales process, tools, measurements and systems
  • Familiarity with Database Management would be beneficial
  • Project management skills and high affinity towards data and technology would be helpful
  • Prior experience within a GSO and/or franchised environment is preferred, but not essential
  • Fluency in spoken and written English is essential with additional languages such as German being beneficial.
Abilities/Key Competencies/Skills
  • Multi-tasking ability at a high level
  • The ability to prioritize workload and time sensitive requests is essential
  • Customer service
  • Excellent interpersonal and communication skills, both written and verbal
  • Account and lead management
  • Organization and planning
  • Teamwork and ability to work autonomously
  • Flexibility to adjust to the changing needs of the business, taking on new ideas and initiatives
  • Ability to stay objective and fair when dealing with sensitive internal / external customer situations
  • Self-starter, exhibiting initiative, confidence, professionalism, and good judgment
  • Works with a high level of accountability, results orientated and dependable
Complexity

The level of decision-making authority in this role is moderate depending on the task. Most tasks will be either regular ad-hoc leads/ongoing/weekly/monthly etc or should be requested with a full brief.

The Regional Sales Coordinator role ideal for a self-starter, and will allow the right individual to show initiative, confidence, professionalism, and good judgement. Must be results oriented.

A willingness to develop and take responsibilities while working within a team but also self-dependent is crucial. This role does not have any supervisory responsibilities attached to it.

The Regional Sales Coordinator will not just coordinate but 'own' the Lead Management process by coordinating with our sales teams and hotel properties to ensure customers are getting timely responses to enquiries, RFPs, and any questions that may be received.

They will be required to be the subject matter expert in the tools used by the Sales Team, Hotels & Clients. To be able to educate, train and answer questions on the tools and the process.

Scope/Financial Responsibility

Although this position does not manage a separate cost centre, it is the responsibility of the Regional Sales Coordinator, to manage their expenses accordingly.

This person will have their own individual revenue target and will be responsible for driving revenue to WHR properties from their client portfolio and through the ad hoc leads received.

This person will hold a level of influence amongst existing and potential clients as well as in the managed and franchisee hotels and will act as an ambassador for the company and our brands as we expand our visibility in the EMEA region.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011

Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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