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Technical Architect
3 months ago
Technical Architect – Salesforce Platform
Bangalore/Gurugram, India
We are looking for a seasoned Technical Salesforce Platform Architect with expertise in design thinking, DevOps, CI/CD, Azure, API Integration, Data Streaming, and an effective background in commercial insurance. As a Technical Salesforce Platform Architect, you will lead the design and implementation of scalable solutions on the Salesforce platform while overseeing multiple solutions within a Salesforce org. You will collaborate closely with cross-functional teams in a scaled agile delivery setup, ensuring alignment with enterprise architecture principles and best practices.
DISCOVER your opportunity
What will your essential responsibilities include?
· Solution Design and Architecture: Lead the design and architecture of complex solutions on the Salesforce platform, leveraging design thinking methodologies to address business requirements effectively. Define architectural standards, patterns, and best practices for Salesforce development in alignment with enterprise architecture principles. Ensure solutions are scalable, maintainable, and comply with industry regulations in the commercial insurance domain.
· Technical Leadership: Provide technical leadership and guidance to development teams, promoting DevOps practices and CI/CD pipelines for efficient delivery. Collaborate with stakeholders to prioritise features and enhancements, ensuring alignment with business goals and objectives. Mentored and coached team members on Salesforce development, DevOps, and enterprise architecture concepts.
· Integration and Data Management: Design and implement API integrations with external systems, leveraging Azure services and other technologies as needed. Architects data streaming solutions for real-time analytics and insights, ensuring data accuracy, integrity, and security. Collaborate with data architects to define data models and ensure proper data governance practices within the Salesforce Org.
· Scaled Agile Delivery: Work within a scaled agile framework, participating in program increment planning, backlog grooming, and sprint ceremonies. Facilitate collaboration between agile teams, resolving dependencies and ensuring alignment with the overall program roadmap. Drive continuous improvement initiatives to enhance delivery processes and optimise team performance.
· Salesforce Org Oversight: Oversee multiple solutions within the Salesforce org, ensuring cohesiveness, scalability, and maintainability across different business units. Conduct regular reviews and audits of Salesforce configurations, identifying opportunities for optimisation and enhancement. Partner with Salesforce administrators to establish governance policies, security controls, and release management processes.
You will report to the Head of Digital Factory Delivery.
SHARE your talent
We're looking for someone who has these abilities and skills:
Required Skills and Abilities:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Salesforce Technical Architect in enterprise environments, preferably within the commercial insurance industry.
- Extensive experience in delivering solutions on Salesforce including Sales Cloud, Service Cloud and Financial Services Cloud.
- Effective knowledge of Salesforce platform capabilities, including design thinking methodologies, DevOps practices, and CI/CD pipelines.
Desired Skills and Abilities:
- Hands-on experience with Azure services, API integration, and data streaming technologies.
- Familiarity with enterprise architecture frameworks such as TOGAF or Zachman.
- Excellent communication, leadership, and collaboration skills.
- Salesforce certifications such as Certified Technical Architect (CTA) and Certified Application Architect are a plus.
- Experience working in scaled agile delivery setups, preferably SAFe.
- Excellent problem-solving and troubleshooting skills.
- Proven tech leader and mentor, able and willing to share knowledge and experience in order to develop colleagues.
- Effective communication and collaboration skills.
FIND your future
AXA XL, the P&C and speciality risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and speciality.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see
