Project Specialist

4 weeks ago

Bengaluru, Karnataka, India ABB Full time
Project SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Project Specialist at global grade 14 and will be part of Process Automation business for Marine & Ports division based in Bangalore, India. In this role you will be reporting to Local Business Line Manager and will be responsible for ensuring the service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Executing technical support and act as specialist in own area of expertise. In collaboration with the customer and ABB units/sales teams ensures customer needs are understood and business opportunities utilized for service growth.

Your responsibilities
  • Providing technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or onsite service in any service category (installation and commissioning; maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.). Focusing on one ABB approach in delivering service
  • Investigating customer needs through professional consulting. Providing technical consulting and specialist assistance on service solutions to management and customers by giving relevant inputs on customer requirements and proposed service products/solutions
  • Determining effective service applications, equipment and methods to develop, market or manufacture new service offerings to respond to customer requirements cost effectively
  • Managing customer relationships and maintaining regular contacts with key customers. Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are met and business opportunities utilized for service growth
  • Coordinating and performing specialist service projects in relevant areas internally and externally (e.g. milestones, project plan, cost supervision, action steps, project reviews, project supervision) including all commercials
  • Preparing all required technical documents and reports for project contracts to be signed by the customer representative. Reporting work done in a timely manner and providing relevant technical supporting documents to the service execution teams and follows up when needed.
Your background
  • Bachelor's degree in electrical or electronic engineering
  • Minimum 5 to 8 years relevant experience in marine and ports environment
  • Knowledge of marine electrical propulsion system is added advantage
  • Technical competence to understand customer needs
  • A collaborative, solution-focused approach and strong written and spoken communication skills
More about us

ABB Marine & Ports supplies world-leading technologies that are driving the evolution of sustainable shipping. Electrical propulsion, data-driven decision support and integrated solutions for ship and shore from ABB are paving the way to a zero-emission marine industry, providing greater efficiency and reliability to shipowners, and preparing vessels to meet the demands of tomorrow. Our automation and electrical solutions are making port and terminal operations safer, greener and more productive. ABB Marine & Ports operates in 26 countries and has 2,000 employees.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: on site #LI-onsite

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