Technical BPO for Laptop/Desktop Or Service Help Desk

1 month ago


Bengaluru, Karnataka, India timesjobs Full time
1.

Day to day management of the First Line Service Desktop function:

a. Ensure that the Service Desk is an excellent deliverer of Technical Service
b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team
c. Be responsible for the operational management of call assignments within the Service Desk team and to other parts of ICT Shared Service as appropriate
d. Undertake a weekly review of the First Line Service Desk/technical call queues
e. Assist with maintaining the inventory of Council computer assets and software licenses
f. Discover, diagnose and triage user's problems effectively and efficiently
White Horse Manpower Consultancy Pvt. Ltd.

  • White Horse Manpower Consultancy Pvt. Ltd.
  • Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore
·

  • Hiring via telephone and offer letter online for BPO/KPOS in Bangalore
  • Call Ruby , ,
  • Please call for both In station & Outstation interview scheduling
  • Please subscribe to our Youtube channel whitehorse manpower for updates on jobs
  • Log on to wwwwhitehorsemanpowerin for latest job openings and interview schedules
·

  • Free Recruitment & Spot Offer Letter
  • Thanks and Regards
  • Ruby


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