Macintosh Hardware Support Salary Upto 4Lacs BPO

1 week ago


Bengaluru, Karnataka, India timesjobs Full time
Desk Top/ Laptop Support Description

  • Excellent Soft Skills
  • Hardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
  • Process Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre
  • Configures and installs software for IT users' desktops and laptops.
  • Operates data communication systems, including LANs and/or WANs.
  • Plan, design and implement networked systems, including configurations, and support/troubleshoot network problems.
  • Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
  • Design, analyze, plan, and modify network components supporting customer communication and implementation activities.
  • Develop and evaluate network performance criteria and measurement methods.
  • Prepare the analysis of the capacity needs for switching, routing transmission and signaling.
  • Conduct network architecture design, feasibility and cost studies.
  • Assisting office workers with their computer desktop systems.
  • Maintaining other computer peripheral devices such as printers and solving printing problems, if they arise.
  • Involved in the installation and rollout of new software packages, upgrades and new desktop hardware
  • Identify process level gaps & analyze root cause of complaints
  • Candidate should have 0-5 year of experience in Customer Support Voice Process.
  • Regularly updating training modules
  • Should be open to work in Night shifts.
Interested call us or walkin with friends directly Monday to Saturday 9-6pm

W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d .

#11 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Entrance of Commercial Street) Bangalore

Ph:
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Free Recruitment

Nisha

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