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Macintosh Hardware Support Salary Upto 4Lacs BPO
1 week ago
- Excellent Soft Skills
- Hardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
- Process Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre
- Configures and installs software for IT users' desktops and laptops.
- Operates data communication systems, including LANs and/or WANs.
- Plan, design and implement networked systems, including configurations, and support/troubleshoot network problems.
- Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
- Design, analyze, plan, and modify network components supporting customer communication and implementation activities.
- Develop and evaluate network performance criteria and measurement methods.
- Prepare the analysis of the capacity needs for switching, routing transmission and signaling.
- Conduct network architecture design, feasibility and cost studies.
- Assisting office workers with their computer desktop systems.
- Maintaining other computer peripheral devices such as printers and solving printing problems, if they arise.
- Involved in the installation and rollout of new software packages, upgrades and new desktop hardware
- Identify process level gaps & analyze root cause of complaints
- Candidate should have 0-5 year of experience in Customer Support Voice Process.
- Regularly updating training modules
- Should be open to work in Night shifts.
W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d .
#11 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Entrance of Commercial Street) BangalorePh:
, ,
Free Recruitment
Nisha
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