Quality Analyst Call Monitoring in BPO Immediate Joining

4 weeks ago


Bengaluru, Karnataka, India timesjobs Full time

  • Quality checking of at least 10 machines per day/shift.
  • Quality checking of machine of agents under AIP.
  • Monitoring of covert quality functional mailbox.
  • Checking of client surveys for agents under assigned group.
  • Checking of CSAT scores (overall satisfaction, NPS rating).
  • Addressing GSOS escalations.
  • W h i t e H o r s e M a n p o w e r C o n s u l t a n c y P v t L t d.
  • No. 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd,
  • (Exit of Commercial Street) Shivajinagar Bangalore
  • Call Ruby for scheduling the interview
  • Bangalore's #1 Recruitment Company
  • You may
call ,

  • Pl watch youtube my job at whitehorsemanpower
  • Free Recruitment.
  • Thanks and Regards,
  • Ruby


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