Insights Analyst

4 weeks ago


Hyderabad, Telangana, India ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

Drive analysis and conduct in depth studies on business performance. Take ownership and proactively identify trends and anomalies using a range of statistical methods, both univariate and multivariate, to establish correlations and causality.
- Also, build and deploy predictive models that are accurate, robust, and informative in ways that help our business grow even faster.
- Research and evaluate generative AI technologies and techniques for ServiceNow's customer-centric use cases. Develop prototypes and proof of concepts.
- Utilize your expertise in quantitative analysis and data visualization to go beyond the numbers. Transform raw data and model output into meaningful insights and actionable recommendations.
- Prepare presentations to communicate the results or models to both technical and non-technical stakeholders.

Qualifications

To be successful in this role you have:

Bachelor Degree in an analytical field e.g., Mathematics, Computer Science, Statistics, Engineering, Machine learning, Artificial intelligence, or a related field. Master Degree is a plus.
- 4 to 6 years of prior experience in analytics, data science, strategy, business and or research or equivalent. At least 2+ or more years of experience in building predictive models, defining variables, variable selection, and measuring model quality.
- Exposure to enterprise business processes across Marketing, Customer acquisition, Sales, Customer Success, Renewal, Professional services, Product or Usage Analytics, Customer Support, Finance, etc. in a cloud-based business model.
- Excellent verbal and written communication skills and ability to engage effectively at all levels of the organization, to both technical and non-technical audiences.
- Successful project experience with two or more of the following- regression, decision trees, random forests, Bayesian methods, neural networks , deep learning, support vector machines, associative rules methods, k-nearest neighbor, or NLP or text analytics
- Strong SQL skills with the ability to perform effective querying involving multiple tables and subqueries.
- Expertise with scripting in R, Python.
- Advanced Excel and PowerPoint skills.
- Experience with Tableau/Power BI is a plus.
- Experience with Azure ML, Azure ML Pipelines, Databricks is a plus.

JV19

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.


  • Business Analyst

    5 days ago


    Hyderabad, Telangana, India Xemplar Insights Full time

    Xemplar Insights (Xemplar) is looking to hire an IT Business Analyst to requirements analysis and user story development for a US-based project. IT Business Analyst will be expected to work closely with the Onsite Functional Lead, Program Manager, Development and QA teams to provide necessary business analysis and testing support on this large development...

  • Business Analyst

    6 days ago


    Hyderabad, Telangana, India Xemplar Insights Full time

    Xemplar Insights (Xemplar) is looking to hire an IT Business Analyst to requirements analysis and user story development for a US-based project. IT Business Analyst will be expected to work closely with the Onsite Functional Lead, Program Manager, Development and QA teams to provide necessary business analysis and testing support on this large development...


  • Hyderabad, Telangana, India RealPage, Inc. Full time

    SUMMARY We are seeking a talented and experienced Data Insights Analyst to join our dynamic team. The ideal candidate will possess a strong background in data engineering, data extraction, and analytics. This individual will play a crucial role in driving our data initiatives forward, enabling us to extract actionable insights and optimize performance...


  • Hyderabad, Telangana, India TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Client Insights Strategy Analyst workinghybrid in Hyderabad,India, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work...


  • Hyderabad, Telangana, India Bristol Myers Squibb Full time

    BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation. Summary: ...


  • Hyderabad, Telangana, India ADP Pvt Ltd - India Full time

    Overview:ADP is hiring a Reporting Analyst - As a Reporting Analyst, you will play a critical role in building best in class customer and market analytics within the Global ES Sales organization at ADP. As a key contributing member of the Global Sales Operations Center of Excellence (CoE), you will utilize your analytical/technical skills and business acumen...

  • Insights Analyst

    5 days ago


    Hyderabad, Telangana, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:- Drive analysis and conduct in-depth studies on business performance. Take ownership and proactively identify trends and anomalies using a range of statistical methods, both univariate and multivariate, to establish correlations and causality.- Build and deploy predictive models that are accurate, robust, and...

  • Insights Analyst

    5 days ago


    Hyderabad, Telangana, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role: Drive analysis and conduct in depth studies on business performance. Take ownership and proactively identify trends and anomalies using a range of statistical methods, both univariate and multivariate, to establish correlations and causality.- Also, build and deploy predictive models that are accurate, robust,...

  • Insights Analyst

    5 days ago


    Hyderabad, Telangana, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role: Drive analysis and conduct in depth studies on business performance. Take ownership and proactively identify trends and anomalies using a range of statistical methods, both univariate and multivariate, to establish correlations and causality. Also, build and deploy predictive models that are accurate, robust,...


  • Hyderabad, Telangana, India Synchrony Full time

    Role Title: Performance Marketing Data Insights Senior AnalystCompany Overview:Synchrony is a leading consumer financial services company offering a wide range of digitally enabled products. Our expertise spans various industries such as digital, health, retail, telecommunications, and more.Synchrony recently ranked among India's top companies to work for in...


  • Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...


  • Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...


  • Hyderabad, Telangana, India Softobiz Full time

    Role Summary:As a Data Engineer specializing in Microsoft Dynamics 365 Customer Insights and Power BI, you will play the role as a developer and an analyst. Your primary responsibility will be to develop, manage, and optimize our Microsoft Customer Insights platform, ensuring it effectively captures and analyzes customer data. Additionally, you will utilize...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    International Seller Service is looking for a Business Analyst II (Level 5) for the Analytics team. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the...


  • Hyderabad, Telangana, India PepsiCo Full time

    Overview:The PBNA Insights Reporting Analyst's role will work primarily with Sparkling team where his/her role will be focused on enhancing and automating business reporting to fuel stronger, faster business performance insight for the PBNA Marketing and Insights teams. This includes connecting multiple data sources through curated metrics and developing...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    International Seller Service is looking for a Business Analyst II (Level 5) for the Analytics team. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    International Seller Service is looking for a Business Analyst II (Level 5) for the Analytics team. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the...

  • Business Analyst

    5 days ago


    Hyderabad, Telangana, India DAZN Full time

    Overview:As a Data Business Analyst, your role involves translating complex data into actionable insights, collaborating with stakeholders to understand business needs, analyzing data, and providing recommendations to enhance operational efficiency and achieve strategic goals.Roles and Responsibilities:Collect, organize, and analyze large datasets from...

  • Strategy Analyst

    2 months ago


    Hyderabad, Telangana, India Kofax Full time

    The Strategy Analyst will support the Growth Strategy and Operations (S&O) team in analyzing data and determining business insights that support customer, product, financial, and operational goals, while managing dashboards for monthly, quarterly, and annual performance metrics. This role partners with cross-functional business units to manage datasets and...

  • Data Analyst

    5 days ago


    Hyderabad, Telangana, India Spot Your Leaders And Consulting LLP Full time

    Python Data Analyst Job Description:Work Experience: 5-8 years (Senior Engineer)Job Summary: We are seeking a talented and experienced Python Data Analyst to join our team for Hyderabad location. The ideal candidate will have strong analytical skills, expertise in Python programming, and the ability to work with large datasets. The Python Data Analyst will...