Analyst - MIS & Retention - Life Insurance (2-5 yrs)

4 weeks ago


Mumbai, Maharashtra, India iimjobs Full time
MIS & Retention - Analyst - Life Insurance

To assist renewal collections across all buckets using statistical tool, timely data allocation and accurate reporting.

Key Responsibilities :

  • To create & share Persistency performance reports for all stakeholders
  • To Monitor and analyze mode change performance and provide inputs / raise escalations on any deviations
  • To ensure timely allocation of data to Call center & Field teams
  • To ensure timely collation of VOC from all input points and derive insights to improve collections across all touchpoints
  • To ensure accurate & timely report sharing as per the defined grid
  • To monitor suspense bucket & ensure data gets allocated immediately to Policy servicing team & Call center team for quick closure
  • To share timely inputs to sales team on RKR activity

Specific Authorities (Financial & Non- Financial) :

  • Authorized to create & upload bills of vendors at first level for services taken


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