Associate -Manual + Automation(QTP)- QA

Senior Testing Analyst
The Senior Testing Analyst evaluates equipment and develops processes to improve the safety, reliability and maintainability of products and systems. Working independently with limited supervision, this job oversees the performance of various systems, applications and databases.

Key Responsibilities and Duties

• Evaluates test cases, scenarios and scripts to ensure the quality of information systems, applications and databases delivered.
• Leads internal and external audit projects, and ensures follow up with a timely response on corrective action.
• Appraises the correctness and efficiency of testing methods, analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
• Implements testing tools and processes for use in projects, and directs the selection of testing tools and approaches.
• Monitors the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
• Presents metrics to demonstrate the impact implemented IT changes have made to the organization.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3 Years Required; 5 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Job Description

Job Family: Quality Assurance

FLSA:

Key Duties & Responsibilities

• Define the test strategies for Functional, Automation, Regression and Smoke Testing
• Effectively manage a test team (Applicable to the Lead role only)
• Understand and implement the testing processes
• Prepare functional and automation test plans
• Deploy and manage test frameworks
• Manage and select QA tools & processes
• Identify and communicate risks during test planning and execution phases
• Own (Lead) / Contribute (Member) to the end to end testing tasks like scoping, estimation, planning, work allocation, resource management, test design & execution, defect management, progress tracking & status reporting, management reporting, UAT support, test closure etc.
• Plan & coordinate for timely availability of the test data & environments
• Proactively communicate and collaborate with project teams, test teams and support partners across US & India
• Ensure that all post test execution wrap up activities are conducted for projects per procedure / requirements
• Facilitate regular communication with IT and business partners using various methods to monitor progress toward project goals / milestones, task status, and identify / address issues
• Self-starter, highly organized; Works well with all functional levels in the organization; excellent presentation and interpersonal skills; high level of business management and facilitation skill; capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned.
• Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values
• Planning; Aggressiveness; Commitment; Closure; Listening; Response to Change; Task Completion; Decisiveness; Influence; Communications
• Ability to handle multiple tasks and to work independently as well as in a team setting
• Define and Implement the QA metrics framework
• Identify & drive the improvement opportunities in the QA space
• Proactively communicate and collaborate with the other QA & non-QA teams

Functional Knowledge

Desired Experience

• Testing portfolio management and trading workflows within CRD
• Regression testing workflows as enhancements and upgrades are released to the CRD environment
• Ability to handle large amounts of data, testing 1,000s of orders, etc.
• Ability to query database to validate data / ability to view and compare data files to identify differences
• Ability to use the appropriate automation tools from the available options within TIAA
• Ability to work with 3rd party vendors when necessary, to start services, run jobs, etc. As we are testing in a SaaS environment, we have limited control over certain aspects of the environment.
• Experience working in an Agile/Scrum/Waterfall development process.

Nice to have

• Experience on other front office platforms such as CRD / LongView / Bloomberg / etc
• Good understanding of financial mathematics
• Enterprise Automation – Robotic Process Automation, Workflows Automation Preferred
• Performance Testing knowledge preferred
• Ability to take an active, visible role in supporting change efforts (change agent)
• Ability to proactively identify opportunities for cost-savings and efficiency improvement

Technical Skills

Desired Skills

• Good understanding of data warehouse and ETL process; and related testing processes
• Good understanding on Batch processes and related testing
• Excellent in SQL and data analysis skills
• Excellent in MS excel and other MS office applications
• Automation Scripting Experience – QTP, Selenium, ETL Validator or similar toolset

Nice to have

• Testing Certifications Ex: ISTQB, HP UFT Certifications, PMP and Oracle Certifications etc.

Qualification & Industry Expertise

Experience: 5 to 10 years of relevant work experience (Team Members / Lead)

Qualification: Graduation in Computer Engineering or related subjects

• Job Profile SummaryJob Profile SummaryThe Senior Testing Analyst job acts participates in the improvement and governance of quality and ongoing fitness-for-purpose of an organization's critical data assets. While working independently with general supervision, this role evaluates equipment and processes to improve the safety, reliability, and maintainability of products and systems. This job tests the performance of various systems, applications and databases and supports the quality assurance and management staff processes.
• Job DescriptionJob Description
  The Senior Testing Analyst job acts participates in the improvement and governance of quality and ongoing fitness-for-purpose of an organization's critical data assets. While working independently with general supervision, this role evaluates equipment and processes to improve the safety, reliability, and maintainability of products and systems. This job tests the performance of various systems, applications and databases and supports the quality assurance and management staff processes.
  
  Key Responsibilities and Duties
  • Analyzes test cases, scenarios and scripts to ensure the quality of information systems, applications and databases delivered.
  • Maintains the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
  • Identifies and makes recommendations regarding critical points of failure while monitoring, tracking and reporting ongoing IT quality levels.
  • Selects testing tools and processes for use in projects and testing.
  • Recommends target goals for IT improvement and identifies optimal approaches for resolving IT quality issues to achieve targets.
  • Engages with business leadership to quantify and articulate the business impact of IT quality issues.
  • Communicates information on IT quality standards, procedures, requirements and initiatives.
  Educational Requirements
  • University (Degree) Preferred
  Work Experience
  • 2+ Years Required; 3+ Years Preferred
  Physical Requirements
  • Physical Requirements: Sedentary Work
  
  Career Level
  6IC

Related SkillsAgile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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