Associate - QA

2 weeks ago


Pune, Maharashtra, India TIAA Full time
Senior Testing Analyst

Key Responsibilities and Duties

  • Leads internal and external audit projects, and ensures follow up with a timely response on corrective action.
  • Appraises the correctness and efficiency of testing methods, analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
  • Implements testing tools and processes for use in projects, and directs the selection of testing tools and approaches.
  • Monitors the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
  • Presents metrics to demonstrate the impact implemented IT changes have made to the organization.
Educational Requirements

  • University (Degree) Preferred
Work Experience

  • 3 Years Required; 5 Years Preferred
Physical Requirements

  • Physical Requirements: Sedentary Work
Career Level

7IC

Job Description:

Job Family:
Quality Assurance

FLSA:
Key Duties & Responsibilities

  • Define the test strategies for Functional, Automation, Regression and Smoke Testing
  • Effectively manage a test team (Applicable to the Lead role only)
  • Understand and implement the testing processes
  • Prepare functional and automation test plans
  • Deploy and manage test frameworks
  • Manage and select QA tools & processes
  • Identify and communicate risks during test planning and execution phases
  • Own (Lead) / Contribute (Member) to the end to end testing tasks like scoping, estimation, planning, work allocation, resource management, test design & execution, defect management, progress tracking & status reporting, management reporting, UAT support, test closure etc.
  • Plan & coordinate for timely availability of the test data & environments
  • Proactively communicate and collaborate with project teams, test teams and support partners across US & India
  • Ensure that all post test execution wrap up activities are conducted for projects per procedure / requirements
  • Facilitate regular communication with IT and business partners using various methods to monitor progress toward project goals / milestones, task status, and identify / address issues
  • Selfstarter, highly organized; Works well with all functional levels in the organization; excellent presentation and interpersonal skills; high level of business management and facilitation skill; capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned.
  • Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values
  • Planning; Aggressiveness; Commitment; Closure; Listening; Response to Change; Task Completion; Decisiveness; Influence; Communications
  • Ability to handle multiple tasks and to work independently as well as in a team setting
  • Define and Implement the QA metrics framework
  • Identify & drive the improvement opportunities in the QA space
  • Proactively communicate and collaborate with the other QA & nonQA teams
Functional Knowledge

Desired Experience

  • Testing portfolio management and trading workflows within CRD
  • Regression testing workflows as enhancements and upgrades are released to the CRD environment
  • Ability to handle large amounts of data, testing 1,000s of orders, etc.
  • Ability to query database to validate data / ability to view and compare data files to identify differences
  • Ability to use the appropriate automation tools from the available options within TIAA
  • Ability to work with 3rd party vendors when necessary, to start services, run jobs, etc. As we are testing in a SaaS environment, we have limited control over certain aspects of the environment.
  • Experience working in an Agile/Scrum/Waterfall development process.
Nice to have

  • Experience on other front office platforms such as CRD / LongView / Bloomberg / etc
  • Good understanding of financial mathematics


Enterprise Automation
  • Robotic Process Automation, Workflows Automation Preferred
  • Performance Testing knowledge preferred
  • Ability to take an active, visible role in supporting change efforts (change agent)
  • Ability to proactively identify opportunities for costsavings and efficiency improvement
Technical Skills

Desired Skills

  • Good understanding of data warehouse and ETL process; and related testing processes
  • Good understanding on Batch processes and related testing
  • Excellent in SQL and data analysis skills


Automation Scripting Experience
  • QTP, Selenium, ETL Validator or similar toolset
Nice to have

  • Testing Certifications Ex: ISTQB, HP UFT Certifications, PMP and Oracle Certifications etc.
Qualification & Industry Expertise

Experience: 5 to 10 years of relevant work experience (Team Members / Lead)

Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

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