SaaS Infrastructure Engineer

4 weeks ago

Hyderabad, Telangana, India State Street Full time

Who we are looking for

Charles River Development is expanding its Software-as-a-Service platform and needs a proactive, versatile solution and support engineer to join the Infrastructure Support team. This team manages crucial systems supporting clients' Production, Disaster Recovery, and Test environments, as well as contributes to developing new support services and enhancing core infrastructure. If you are ambitious and seek a company that encourages personal growth, this opportunity is for you.

Why this role is crucial

The team you'll be part of at Charles River Development (CRD) - now part of State Street - plays a key role in providing enterprise investment management software solutions to major institutions in areas like institutional investment, wealth management, and hedge funds. Together, we introduced the pioneering open front-to-back platform, State Street Alpha, in 2019.

If you're up for the challenge of shaping next-generation infrastructure using cutting-edge technologies such as AI and Blockchain, come join us.

What you'll be doing

  • Manage Microsoft Windows Systems efficiently and troubleshoot running applications
  • Execute Disaster Recovery Procedures and demonstrate proficiency in them
  • Offer production infrastructure support for our diverse client base
  • Monitor and troubleshoot systems with a focus on continuous enhancement
  • Support third-party infrastructure applications and services like Citrix XenApp, file transfer, and job scheduling
  • Create and maintain detailed documentation and service topologies
  • Adhere to CRD technical standards, policies, and procedures
  • Collaborate with business and software teams to streamline support processes
  • Manage Support tickets following the ITIL Process
  • Be willing to work in flexible shifts and weekend maintenance rotations

Design and implement automation solutions to optimize IT processes and workflows.

Have expertise in scripting languages such as PowerShell and Microsoft Sentinel Queries

In-depth knowledge of Active Directory architecture

What we value

  • Strong troubleshooting skills and technical aptitude
  • Customer service orientation, attention to detail, and ownership of issues

Education & Preferred Qualifications

  • 5+ years of experience in core infrastructure and web technologies
  • 4+ years in MS Windows Server system administration or application server support
  • 3+ years in Active Directory administration
  • Operational experience in production environments and Disaster Recovery support
  • Knowledge of networking, firewalls, load balancing, VLANs, VPNs, etc.
  • Scripting and automation experience using PowerShell, Git, etc.
  • Understanding of file transfer and web protocols like FTP, SFTP, HTTP/S
  • Experience with web/application server technologies like Apache HTTPD, IIS, Tomcat, JBoss, WebLogic, WebSphere
  • Experience with tools such as Lansweeper, SolarWinds, Elasticsearch, and Dynatrace
  • Experience with cloud providers like Microsoft Azure, Amazon Web Services, GCP
  • Experience with Single Sign-On (SSO) and application virtualization software like Citrix XenApp, Microsoft Remote Desktop Gateway
  • Professional IT certifications are a plus

About State Street

What we do. State Street is a leading custodian bank, asset manager, and asset intelligence company worldwide. From technology to product innovation, we are shaping the financial services industry. With over two centuries of experience, we help clients safeguard and manage investments for millions of people, offering investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live, and Grow. At State Street, we strive to provide an excellent work environment with competitive benefits packages. You can expect comprehensive medical care, insurance, savings plans, and other perks. We offer a flexible Work Program to accommodate your needs and various development programs to help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We believe that the diverse backgrounds, experiences, and perspectives of our employees are essential for creating an inclusive environment where everyone can thrive and contribute significantly to our organization and clients. We encourage candidates from diverse backgrounds to apply and actively engage with communities worldwide as a partner and leader. Enjoy a work-life balance with paid volunteer days, a matching gift program, and access to employee networks that align with your interests.

State Street provides equal opportunities and acts affirmatively in employment matters.

Explore more at StateStreet.com/careers

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