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Team Leader
1 month ago
Team Leader - GGN
Location:
Gurgaon, IN, 122003
Job Segment:
Manager, BPO, Call Center, Management, Operations, Customer Service
Req ID#:
382357
Education:
Graduate
Responsibilities:
Team management experience
Communication skills- B2 High/C1 Level
Minimum of 1 years experience within a contact Centre environment as a Team Manager
Experience within customer services (Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
Team Leader US - Gurgaon
Education:
HSC
Experience:
Minimum 1 year of experience as a TL
Process:
International (International Process only should apply)
Background:
BPO Experience
Shift Window:
24 x 7
Weekoffs:
Any 2 days in a week
Experience Target:
Experience in handling team; have managed clients; hands on excel and people management skills
Skills:
Good communication skills; Excel knowledge; People management; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
Notice Period:
Minimum 30 days or immediate
Responsibilities:
Team management experience
Communication skills- B2 High/C1 Level
Minimum of 1 years experience within a contact Centre environment as a Team Manager
Experience within customer services (Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
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