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Senior Engineering Manager – Technical Communications

4 months ago

Pune, Maharashtra, India Philips Full time
Job TitleSenior Engineering Manager – Technical CommunicationsJob Description

Job title:
Senior Engineering Manager – Technical Communications

Job Description Summary

  • The Technical Communications Manager manages a staff of writers, editors, localization engineers, illustrator/graphic designer, and other support personnel. Manager plans, schedules, assigns and reviews work and performance of the team; provides guidance to meet schedules and resolve technical problems; recommends and implements changes to policies and procedures; manages costs, budgets inputs, and staffing; works with cross-functional teams to ensure on-time delivery of quality product documentation that complies with regulatory requirements and internal policies and procedures; and drives and leads continuous improvement projects affecting tools and processes.

The Technical Communications Manager:

  • Manages, develops, and motivates Technical Communications staff to ensure the team produces high-quality and compliant user documentation, service documentation, and UI localization files for all R&D programs, and meets all program schedules and milestones.
  • Performs team management responsibilities, including hiring and training staff, and holding performance reviews.
  • Provides planning and budgeting support for all R&D programs as it relates to the creation, translation, and delivery of user and service documentation, and user interface localization. This includes impact assessments, labor analysis, and workflow planning for new product introductions, major program efforts, minor programs, and sustaining initiatives.
  • Maintains and improves internal department processes, desk procedures and content specifications in response to service requirements, user needs, tool implementations and upgrades, etc.
  • Works closely with product development teams; engineering teams; quality and regulatory teams; supply chain teams; vendors; and others in Ultrasound to ensure Technical Communications deliverables are provided on time, with high quality, and that they comply with all standards, processes, and control requirements.
  • Establishes and maintains collaborative relationships with key individuals throughout Ultrasound and other Philips organizations to proactively share information, advance ways of working, and focus on continuous improvement.

We are looking for an enthusiastic people manager who can take a high level of individual responsibility for:

  • Building and leading a strong team of individual contributors, including hiring, training, developing, supporting, engaging, and motivating the team to perform at a high level of quality, productivity, and efficiency
  • Creating and managing detailed deliverable schedules for multiple concurrent projects, and ensuring program milestones are met
  • Ensuring compliance with regulatory requirements and corporate standards
  • Researching and implementing new technologies and tools that can improve documentation quality and department productivity
  • Developing and improving internal processes and procedures in support of all team activities and responsibilities
  • Acting with integrity as a company agent and steward of Philips resources to protect and ensure the business prospers.
  • Administering company policies and programs fairly and consistently to ensure full compliance and high level of employee trust in the organization

You are a part of Ultrasound R&D team - Pune.

Philips HIC, Pune is playing a key role in Philips global strategy for Ultrasound. With Philips HIC, the foundation was laid to touch billions of lives and reiterate Philips commitment towards Indian and growth healthcare markets.

To succeed in this role, you should have the following skills and experience·

  • Bachelor in Electronics/Software/BioMedical or equivalent 15+ years of experience and min. 2+ years of People Leadership experience.
  • Five years Technical Publications leadership experience in a software and hardware product environment, with demonstrated success in a highly collaborative, team-oriented environment
  • Strong project management skills, able to prioritize work, balance multiple projects, and meet strict deadlines, with proven ability to work on many projects concurrently
  • Understanding of corporate functions and processes, including quality systems and processes
  • Fast learner and interest to learn new technologies/business/systems.
  • System Thinking mindset
  • Exposure to work on global environment, ability to communicate on different levels, good listener, coach and guide project team, with good presentation skills
  • Leadership skills and drive for results. Mindset to simplify and reach to solutions with speed.
  • Shows strong content knowledge of the business and ability to translate this to opportunities for the group. Have a strong business focus

Additional Desirable Skills:

  • Experience with documentation and publishing technologies such as XML and content management systems
  • Medical device experience is a strong plus
  • Understanding of manufacturing bill of materials structures and configuration management
  • Familiarity with new product development processes
  • Experience working in a highly regulated industry, as well as working in a procedure-intense department

In return, we offer you

  • A rewarding career in Philips with attractive package. `
  • Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
  • Attractive collective health insurance package
  • Opportunity to buy Philips shares and products with discount


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.