Telecaller Inbound

Found in: beBee jobs IN - 2 weeks ago

Patna, Bihar, India Sri Hans Industries Full time
Job Requirements

Job Title: Telecaller Inbound

Company Name: Sri hans industries private limited

Location: Patna, Bihar

Salary: ₹ /month

Qualification: 12th Standard / PUC

Job Description:

Are you an experienced communicator with a knack for providing excellent customer care? Join Sri hans industries private limited as a Telecaller Inbound As an Inbound Telecaller, you'll be the voice of our company, handling incoming calls and ensuring a positive customer experience. Your ability to listen, assist, and convey information will contribute to our mission of delivering top-notch service to our valued customers.

Responsibilities:

Receive incoming calls and address customer inquiries professionally.

Provide information, resolve issues, and assist customers with their needs.

Maintain accurate records of conversations and interactions.

Collaborate with the team to achieve customer satisfaction goals.

Requirements:

Minimum of a 12th Standard / PUC qualification.

3 to 5 years of experience in a similar role.

Strong communication skills and the ability to handle customer inquiries effectively.

Familiarity with customer care principles and practices.

Benefits:

Competitive salary ranging from ₹16000 to 26000 per month.

Full-time position with a 6-day workweek and day shifts.

Incentives and additional benefits for qualified candidates.

FAQs:

Q: What qualifications are required for this role?

A: A minimum of a 12th Standard / PUC qualification is required, along with 3 to 5 years of relevant experience.

Q: Is this a full-time position?

A: Yes, this is a full-time position with a 6-day workweek and day shifts.

Q: Are incentives provided?

A: Yes, incentives and additional benefits are available for qualified candidates.

Q: What skills are important for this role?

A: Strong communication, customer care, and problem-solving skills are essential for success in this role.

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