Customer Support Executive
3 weeks ago
**Responsibilities**:
- Handling inbound and outbound calls.
- Make outbound calls to potential customers and generate leads.
- Address customer inquiries and resolve issues effectively.
- Handling software implementation, training and customer support.
- Providing software demos and presentations in schools.
- Creating and maintaining positive client relationships to build business.
- Ensuring timely resolution of customer complaints within required guidelines.
- Building and maintaining relationships in support of customer onboarding and retention.
**Skills and Qualifications**:
- Any Graduate who has exceptional communication and interpersonal skills.
- Analytical thinking and problem-solving Skills.
- Strong phone contact handling skills and active listening.
- Professional approach in answering calls.
- Knowledge of Photoshop will be an added advantage.
- Ability to develop and maintain positive working relationship with clients.
- Prior experience as a telecaller or customer care executive is highly desirable.
- Good knowledge of relevant computer programs and mobile apps.
- Should be willing to travel as per requirement.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Patna, Bihar: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
Willingness to travel:
- 50% (required)
**Speak with the employer**
+91 7091194425
Application Deadline: 22/11/2023
Expected Start Date: 01/12/2023
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