Sr Operations Analysis Specialist

About the Role:

Grade Level (for internal use):

08

Department overview:

S&P Global Market Intelligence having its Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asia Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. S&P next generation evaluation models provide unparalleled transparency to the marketplace.

Position summary:

This position will be for someone with a good understanding of how fixed income instruments are priced with special focus on corporate and government bonds. The successful candidate will form a key part of the Evaluated Bond team responsible for maintaining smooth running of the day-to-day operations as well as assisting internal and external pricing clients with services ranging from pre-sales to post-sales across different asset classes such as Fixed Income, Equity, Securitized Products. Certain operational tasks such as data delivery, customer support, and client relationships will also be part of this role. SQL/VBA programming is also required to help develop and further enhance existing excel based tool kits. Role would expect candidate to work closely with Global team in Noida, Gurgaon, Singapore, London and New York.

Duties & accountabilities

• Understanding prospect client requirements and ensuring all clients/sales queries are responded quickly and efficiently.
• On-boarding internal and external clients for multiple EVB pricing products and assisting them through data integration process.
• Ability to conduct client calls for demos for newly on-boarded clients or for resolving any client query/issues raised.
• Proactively monitoring data deliveries to ensure uninterrupted services to the client.
• Managing daily requests/queries received from the clients and handling escalations, if any.
• Delivery of set targets with desired quality parameters
• Improve service/database quality by identifying patterns of client queries.
• Identification of opportunities to enhance operational efficiency and data quality improvement projects.
• User acceptance testing for new or enhanced product functionality.
• Ability to communicate clearly and effectively with stakeholders.
• Ability to work independently and liaise with counterparts/stakeholders globally and work as ambassador for the team.
• Must have general understanding of financial markets and be keen to expand knowledge.
• Good understanding of Fixed Income Market – Corporates, Sovereign, Municipals, Securitized Bonds as well as Equity Market.

Business competencies

Education and experience

Graduate degree/ Postgraduate or equivalent in ideally Finance, Economics or Business

Must

Understanding of financial markets.

Good knowledge of different types of fixed income instruments and terms and conditions associated with them along-with Equities Market

Desirable

Good Knowledge of Excel/VBA, SQL along with Python will be desirable.

Commercial awareness

Must have a keen interest in finance and be up to date with current global financial market news.

Personal competencies

Personal impact

The ideal candidate must be a self-starter, adapt to dynamics of the work environment, ability to multitask and work in a fast-paced environment. Meet tight timelines, hardworking, detail oriented and task driven with strong work ethics

Communication

Strong verbal and written communication skills and be able to communicate effectively with clients

Teamwork

Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment coordinating well within Team as well across other Teams

Knowledge, Skills & Abilities

• Working Knowledge of Microsoft Office programs
• Good knowledge of SQL and Excel/VBA is a must.
• Multi-tasking, time management and ability to prioritize tasks
• Strong analytical and interpersonal skills

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit .

What's In It ForYou?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Job ID: 300571

Posted On:

Location: Noida, Uttar Pradesh, India