Sr. Associate

Technology Architect

Qualification:

Responsibility:

• Understand various functional and non functional requirements.
• Break down the requirements into smaller modules.
• Apply knowledge of product provided frameworks for effective design.
• Provide inputs for categorizing critical and noncritical requirements.
• Develop proof of concept.
• Implement key integration patterns using relevant integration technology.
• Understand implications of performance and security in solutions.
• Provide inputs in designing end to end solution from a technical perspective.
• Review and approve system architecture design.
• Expert knowledge of development lifecycles such as Agile methodologies.
• Present the architecture to customers and seek signoff.
• Work on specific test cases for technology intensive modules such as multicloud integrations, cloud security.
• Coding.
• Analyze allocated task and understand BRD, low level and high level design.
• Allocate modules to developers for coding.
• Provide guidance to developers and set standards.
• Understand and educate the team on the database concepts.
• Write efficient queries and understand logical and physical data models Review pseudo codes written by developers and provide a go ahead for code development.
• Prepare for incremental code creation and unit testing.
• Oversee development process and update Project Manager on development progress.
• Identify future product version releases and implications on code.
• Use internal reusable components or vendor specified accelerators for coding.
• Review final codes written by developers on adherence to standards/functionality and approve for testing.
• follow up with Developers to ensure integration of components (input / output).
• Troubleshoot critical technical issues.
• Address and resolve escalations related to critical technical issues.
• Prepare weekly/monthly reports on the project and share with client/Project Manager.
• Ensure all system builds are prepared on time.
• Testing.
• Review test cases written by team Provide support for development of integration test cases as required.
• Participate in defect triage meetings with the team and identify actions to reduce defects.
• Include positive and negative test cases to check functionality.
• Check if peer review is completed at each step of test execution.
• Review, analyze and validate results.
• Follow up with team assigned for rework on code defects and close the same.
• align technical component testing with sprint methodologies of testing.
• Attend QA audits as and when required.
• Monitor system builds Signoff on test cases created by team.
• Discuss results / actions from NFR testing and signoff on the same for system testing / NFR.
• Collaborate with Cloud Success Managers on signoff of cloud custom components (as needed).
• Suggest and leverage automated testing tools for performance validation.
• Deployment Support and Closure.
• Create strategy for roll back.
• Conduct dry run on pilots.
• Monitor the processes are being followed.
• Document changes in the system.
• Resolve issues that arise during project deployment/ closure.
• Check that all action items mentioned in the deployment checklist have been completed.
• Post final acceptance, conduct all closure schedules.
• Provide support in creation of a final project report.
• Conduct handover to AVM team.
• Monitor all system/security administration activities and ensure all audit requirements are met.
• Service Support and Maintenance Release Management.
• Review incident/problem/change management plan created by team.
• Track issue/problem resolution.
• Conduct RCA.
• Define communication and issue resolution matrix.
• Drive and implement best practices for resolution of issues.
• Liaise with business users/SMEs to resolve issues if required.
• Review patch fixes created to prevent recurrence of complex problems Track adherence to SLAs.
• Guide team members in the course of incident/ problem management.
• Conduct change impact assessment.
• Collate change records.
• Share change records with relevant stakeholders.
• Knowledge Management.
• Create and update knowledge articles in the knowledge management repository.
• Provide guidance to team members to maintain all documentation related to project.
• Conduct KT sessions.
• Create knowledge articles on the problem, workaround solutions.
• Monitor and report the usage of knowledge articles.
• Maintain knowledge management database.
• Training and Recruitment / People Management.
• Provide assistance in selection of representative employee groups for training.
• Conduct training.
• Mentor team members in project teams with respect to product and domain skills on projects.
• Conduct technical, face to face interviews with candidates and support recruitment process.
• Set goals for team members and monitor performance.
• Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.
• Conduct performance appraisal for team members.
• Organize team initiatives on a periodic basis.
• Project Planning and Set up.
• Understand resource plan.
• Plan for knowledge enrichment, change management and quality management.
• Conduct estimation of time utilization of different resources and activities Identify appropriate processes based on project landscape.
• Identify gaps and advise on improvements if required.
• Share inputs in creation of project plan with Project Manager.
• Review hardware/software requirement plan.
• Validate system build.
• Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.
• Define KT plan.
• Customize project management system.
• Define standards and set Cognizant 20.
• Provide all support required during presales activities.
• Requirement Gathering and Analysis.
• Understand the requirements from clients/ functional consultants.
• Participate in client calls and seek clarifications.
• Relay information gathered to the team.
• Create a requirements traceability matrix.
• Provide inputs during creation of operational concepts and scenarios.
• Perform requirements feasibility with regards to testing and implementation.
• Identify interface touch points, interfaces, and services requirements.
• Analyze NFRs.
• Solution Conceptualization.
• Participate / collaborate with Technology specialists in building solution POCs for identified minor components.
• Document solution design sections assigned Ensure accelerators / reusables are leveraged in the solutions built.
• Solution Definition and Design.
• Provide support to specialists during requirement gathering (technical and infrastructure perspective during downstream assessment) to other teams.
• Interact with client to understand their requirements.
• Interact with domain/ product architects and provide requirements to design solution.
• Collaborate with delivery team to develop HLD/ functional design.
• Create infrastructure architecture for project based on the requirements.
• Collaborate with product infrastructure teams to raise timely requests for instances / infra availability.
• Project Support.
• Conduct technical reviews and audits for checklists and work packages Report weekly status and walkthrough to the Project Manager / Client.
• Followup with customer POC to resolve team issues and any other dependencies.
• Work with cloud infra providers to address issues relating to performance, scalability.
• Raise concerns regarding changes in timelines with Client and facilitate resolution.
• Measure and report the actual effort against the estimated effort and ensure task progress reporting in C20.
• Technical lead will also lead conversations with cloud product vendors on roadmap / architecture discussions as needed by clients.
• Asset Development and Governance.
• Share ideas with Technical specialist on opportunity areas for asset / reusable / tools development.
• Provide inputs into challenges faced during development.

Must Have Skills

• SFDC Devlpmnt & Customization
• Salesforce DevOPS
• SFDC Sales Cloud
• SFDC Lightning
• SFDC Configuration

Good To Have Skills

• Salesforce CloudSense
• Sales Cloud Einstein
• Salesforce Experience Cloud
• SFDC Sharing and Visibility
• SFDC Integration