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Supervisor - Quality Master Data Management

2 months ago


Chennai, Tamil Nadu, India IFF Family of Companies Full time

Req ID: 504203

Job Description

Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry.

We are looking for a dedicated and passionate individual to join our Quality Master Data Management (QMDM) Team as Supervisor. Come join the global Ingredients leader where science and creativity meet to create essential solutions for a better world

Your Focus

As a Supervisor, you will be responsible for ensuring that material and quality master data (and associated data elements) for strategic materials is maintained to the highest possible level of accuracy. You will have authority to create, modify and troubleshoot material master data requests and superbly executes IFF policies and procedures in relation to data accuracy, timeliness and in conformance to business and corporate standards.

The role is Chennai, India based and will report to Manager, AMETI Customer Quality.

How You Will Contribute

  • Data Lead, Super User and Subject Matter Expert - Materials, and Quality Data.
  • Responsible in managing and leading data governance for the Nourish business globally.
  • Provide Master Data Maintenance support across functional teams in Nourish for Material and Quality data.
  • Provide Master Data Maintenance support across functional teams in for IFF manufacturing sites supported by QMDM responsibilities for Material data.
  • Ensure data integrity i.e., ensure data quality, compliance and consistency of master data across business systems.
  • Continuously update master data as new products are developed and created SAP system and ensure consistency and accuracy across for IFF manufacturing sites supported by QMDM responsibilities sites globally.
  • Coordinate strategic materials and Quality master data setup, validations, and periodic maintenance.
  • Assist in data updates, changes, troubleshooting, and deletions including mass updates.
  • Respond to queries related to Material and Quality Management and its functionality. Assist to meet functional specifications to address any gaps between business requirements and solution.
  • Inform errors and inconsistency on Master Data and proactively follow up to ensure resolution is achieved. Resolve issues within SLA and coordinate with other IT resources and business experts.
  • Participate in projects and initiatives across multiple functional areas and regions.
  • Work with business units and process experts to resolve master data issues.
  • Make decision on RTT /IQR requests and perform internal religious product assessment for issuing IFF Religious statements for customers and request service from external agencies based on standardized contract to inform customer and align when required.
  • Make decision on tariff codes (trade) and TTB permits. Negotiate with various authorities to mitigate risk and minimize cist for IFF and its customers.
  • Training on the different subjects handled within QMDM, new developments and other business initiatives, improvements.
Job Requirements

What you will need to be successful

  • Bachelor Degree in Food Science, Chemistry, Information systems, Computer Science or any other relevant discipline.
  • At least 5-6 years of experience in Quality Control, Quality Assurance or Regulatory.
  • Strong technical knowledge of SAP ERP (QM) module, Data Analysis and Reporting.
  • Basic Leadership and Data management skills.
  • Well versed with Microsoft applications (Word, Excel, PowerPoint).
  • Excellent communication skills, both verbal and written.
  • Ability to efficiently learn new tools and Master Data Principles and functions.
  • Good understanding of project management methodologies and best practices.

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more.