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Telecaller team lead

3 months ago

Gurgaon, Haryana, India Individual Full time

Job Description:
We are looking for a motivated and experienced Team Lead to oversee our telecalling team in Gurgaon.

The ideal candidate should have excellent leadership skills, a passion for sales, and the ability to drive team performance to achieve targets.


Key Responsibilities:
Lead, manage, and mentor a team of telecallers to achieve individual and team sales targets. Monitor team performance through metrics and provide regular feedback and coaching. Conduct daily briefings to keep the team updated on targets, strategies, and performance. Ensure the team maintains accurate records of customer interactions and transactions. Collaborate with the Manager to set and achieve team goals.

Qualifications:

Diploma or Bachelors degree Proven experience as a Team Lead or similar supervisory role in a telecalling or telesales environment.

Goal-oriented with a strong drive for results. Ability to motivate and inspire a team to achieve high performance.

Benefits:
Attractive incentive structure based on performance. A supportive and dynamic work environment.