Subject Matter Expert

1 month ago


Surat, Gujarat, India timesjobs Full time

  • Data triage JIRA ticket creation, escalation and triage. Understanding who is responsible for solving our customers issues and making sure that the expectations are set and reached accordingly.
  • RFP help - put together the data requirements (what we do or do not have available). This is data gap analysis to understand what we need to integrate to onboard new customers.
  • Document Editing as we begin to build on existing requirements and processes, those need to be documented for our support staff and customers. This role will help to process document in addition to write specifications on some of our back-office suite of products.
  • Sales Engineer get on calls with customers to gather requirements and/or understand their current pain points and assist in finding them a solution.

FUNCTIONAL AREA
power industry jobs, data analytics, data, data triage, JIRA, RFP, data jobs in power, jobs in power industry, various job profiles in Power industry, various job profiles in Power industry, sales engineer, document editing, database, finance, analystics, RFP help, JIRA ticket creation,escalation and triage, solving customer issues, data gap analysis, onboard new customers, customer service, SQL, data jobs in India, jobs in India power industry

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