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International bpo Customer Service Customer Service Executive

3 months ago

Delhi, Delhi, India timesjobs Full time
*Adobe Retention

Educatio- Graduation Mandatory

Experience - Minimum 6 months In *sales,Upselling,Customer Retention*Location - *Gurgaon*Salary - *35k In Hand* *40k CTC

Rounds - *HR - VNA - OPS - VERSANT**Excellent Comms**WFO Profile**Both Side Cab**Adobe CS* - Revised salary

*Salary* -

_1.

For freshers:
_ (min 6 months of calling experience)

*28k CTC*In hand:
  • 23,500/ during the training time)
Post training: 23,500/ other incentives

2. _With minimum 1 yr of BPO experience (salary less than 25k):_

  • 31k CTCIn hand:
  • 26,500/ during the training time)
Post training: 26,500/ other incentives

3.

_With minimum 1 yr of BPO experience and the last in hand salary has been at least 25k:
_

  • 35.5k CTCIn hand:
  • 30,500/ during the training time)
Post training: 30,500/ other incentives

  • 2k pli will be included from the first month itself- Work from office- Graduate mandatory- Excellent comms- 5 days working with rotational shifts
*Interview rounds*•HR round

  • V&A (only A & B scores accepted)
  • Operations round
  • Versant-voice (threshold 62)
  • Versant-written (threshold 62)
*Adobe Retention Sales

- *Work from office*- *Graduate mandatory*- *Mandate experience of at least 6 months either into Sales/Upselling/Retention/Collections*- *Excellent comms*- *5 days working with rotational shifts**Salary* -

_1.

For freshers:
_ (min 6 months of experience into sales/upselling/retention/collections)

*28k CTC*In hand:
  • 23,500/ during the training time)
Post training: 23,500/ other incentives

2. _With minimum 1 yr of experience into sales/upselling/retention/collections) (salary less than 25k):_

  • 31k CTCIn hand:
  • 26,500/ during the training time)
Post training: 26,500/ other incentives

3.

_With minimum 1 yr of sales/upselling/retention/collections experience and the last in hand salary has been at least 25k:
_

  • 35.5k CTCIn hand:
  • 30,500/ during the training time)
Post training: 30,500/ other incentives

  • 2k pli will be included from the first month itselfInterview rounds•HR round
  • V&A (only A & B scores accepted)
  • Operations round
  • Versant-voice (threshold 62)
  • Versant-written (threshold 62)
*Intermedia* (Tech process)

- *Salary - 33k CTC*In hand:
  • For 1st month 26k
For 2nd month 27k

Post training: 27,500

- *Work from office*- *Graduate/ under grads*- *Excellent coms*- 5 days working with rotational shifts

*Interview rounds*•HR round

  • Amcat (threshold 65)
  • Operations round