Capacity Manager

4 weeks ago

Bengaluru, Karnataka, India NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Coordinates, develops, monitors and implements emergency preparation plans with organization leadership or their designees providing response, recovery, and tactical plans to resume business operations following a business interruption, cyber-risk exposure or disaster. Analyzes company-wide initiatives/contingency plans to ensure the stability of critical business functions and enterprise systems within a specific time-frame and to minimize loss and financial risk. Works with line management to design and test Business Continuity Plans (BCP). Disseminates recovery strategies and continuity policies/procedures across assigned organizations. May act as point-person for response to events during a crisis. Supports initiatives preparing the organization to react effectively to business disruption caused by unforeseen circumstances.

Working at NTT

Producing capacity plans, enabling service provider to continue to provide services of quality defined in SLA.
- Assistance with identification and resolution of any incident associated with any service or component performance.
- Understanding customer's current and future demands for IT resources and producing forecasts for future requirements
- Monitoring Pattern of Business activity and service level plans through performance, utilization and throughput of IT services and the supporting infrastructure, environmental, data and applications components.
- Influencing demand management in conjunction with Financial Management-
- Undertaking tuning activities to make the most efficient use of existing IT resources.
- Proactive improvement of service or component performance

Produce and maintain an appropriate up-to-date capacity plan reflecting the current and future needs of the business.
- Provide advice and guidance to all other areas of the business and IT on all capacity and performance related issues.
- To manage performance and capacity of both services and resources.
- Assisting with diagnosis and resolution of performance and capacity related incidents and problems.
- Assess the impact of all changes on the capacity plan, and the performance and capacity of services and resources.
- Ensure that proactive measures to improve the performance of services are implemented wherever it is cost justifiable to do so.

Skills Summary

Business Intelligence (BI), Business Requirements Gathering, Data Analysis, Data Insights, Data Interpretations, Data Modeling Techniques, Data Reporting, Data Wrangling, Structured Query Language (SQL)

What will make you a good fit for the role?

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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