Client Servicing Internship

4 weeks ago


Delhi, Delhi, India ODN Digital Services Private Limited Full time

About the internship:Selected intern's day-to-day responsibilities include:

1. Serve as the primary point of contact for assigned clients, building and maintaining strong relationships

2. Develop a deep understanding of the client's business goals, target audience, and content requirements

3. Collaborate with clients to identify their needs, formulate strategies, and propose solutions that align with their objectives

4. Coordinate with cross-functional teams, including creative, production, and digital marketing teams, to execute projects effectively

5. Provide clients with regular updates and progress reports, ensuring transparency and proactive communication

6. Monitor project timelines and budgets, ensuring timely delivery and adherence to agreed-upon scope

7. Anticipate and address client concerns or issues promptly, providing proactive solutions and exceptional service

8. Identify account growth and up-selling opportunities, working closely with the business development team

9. Conduct regular business reviews with clients to evaluate performance, identify areas for improvement, and explore new opportunities

10. Stay up to date with industry trends, emerging technologies, and competitive landscape to provide strategic insights and recommendations to clients

11. Handle contract negotiations, renewals, and amendments in collaboration with the legal and finance departments

Note: Candidates from NIFT and Pearl will be highly preferred.

>

Only those candidates can apply who:


1. are available for full time (in-office) internship


2. can start the internship between 14th May'24 and 18th Jun'24


3. are available for duration of 3 months


4. have relevant skills and interests

Women wanting to start/restart their career can also apply.


* Freshers looking for jobs may also apply

Stipend:INR ₹ 5,000 /month

Deadline: :59:59

Other perks:Certificate, Letter of recommendation, Job offer

Skills required:Project Management, Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Effective Communication

About Company:ODN builds innovative content solutions for the world of e-commerce. Our 'all-in-one' content creation expertise is used by hundreds of websites and brands around the world to build millions of pro-quality articles' content every month. We started at the beginning of 2016 by managing shoots, cataloging, and marketing graphics of the designer-wear portal ''. It was the first time by a content company in India to weave a whole published content activity in one line of communication. In 2017, we served over 100 clients and till now we have delivered over 1 million catalogs and over 0.5 million edited images. We are one of the very few (biggest name in fashion e-com in India) approved studios in the country today. Besides, our key clients include names like Flipkart, TataCliq, Fossil, Pantaloons, Next, Lacoste, Satyapaul, and many more.

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