Configuration Analyst I

3 weeks ago


Gurgaon, Haryana, India timesjobs Full time
8

Reports to

ARL 6

Education

B Tech/MCA or relevant qualification.

Work Experience

0 to 2 yrs

Shift Timings

Flexibility to work in 24*5 shift environment

Scope

Work Description/Role Summary:

Role overview:


The Config Analyst I is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements.

The Config Analyst I will work closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities.

Ongoing Operations

Detailed knowledge of their clients flexible benefit plan enabling them to support the client and the internal team;

Provide technical expertise and domain knowledge;

Work with the Business Analyst /System Analyst/ Data Analyst to ensure key learning areas are driven out across all flex clients.

Should be able to perform transparent communication with Ops Manager/Team.

Design & Configuration

Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product

Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements

Include configuration friendly comments in the customization and descriptions to ease the maintenance

Assigned tickets should be delivered with 1st time quality and no issue with proper impact analysis

100 PERCENT coverage in unit testing in terms of the requirements from the Plan Provision

Peer review of aligned projects should be within acceptable limits.

Should be responsible for doing peer review on area of expertise;

Actively referring Client data warehouse/Training Videos before reaching for any support and there should be not instance for lapse on this process

SYD Champion in any area within your function/COE

Internal Acceptance Testing & User Acceptance Testing

Taking ownership of actions and defects from user acceptance testing and implementing solutions / fixing such defects until resolved completely

Release Management

Encourage best practice/champion for the release of configuration items

Supporting system releases in the form of test support.

Influence

Best configuration and release practices within the team

Skills & Knowledge Requirements:
Mandatory Skills (Behavioral)

Mandatory Skills (Specialized)

Good To Have :
Good Communication skills both written and verbal

Configuration:
Content Management System, Kentico experience preferred

Should be sound with Team Work, Time Management, Analytical Skills

Flexibility to occasionally extend work hours to meet business needs

Flexibility to move across client teams and project teams

Should have sound analytical skills

Basic SQL skill / Knowledge of Databases;

Web technologies:
HTML, CSS;

Excel, Content Management System- Kentico ,J-query

Works with:

  • Small to large project teams and extensive interaction with internal and/or external clients.


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