Associate Director

3 weeks ago

Mumbai, Maharashtra, India NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

Senior Sales Managers exist in geographies where bigger sales teams exist, and the sales management is split between the Senior Sales Manager and Sales Manager. In these environments, the senior sales manager is the most senior sales employee in the organisation and they will report into the branch manager. They will take direction on sales strategy from the Senior Sales Director. In large operations, Senior Sales Managers can report into a Sales Director.
The Senior Sales Manager takes responsibility for managing Sales Managers and / or a team of Client Managers and/or Sales Specialists. Their primary objective is to achieve their sales targets and to drive the business strategy into the Sales teams through effective allocation of their team's territories and targets and providing strategic support to the senior Client Managers. They do this by motivating their team members and ensuring outstanding sales performance. Their role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them.

What you'll be doing

Key Roles and Responsibilities:

  • Works with the regional Sales Leadership and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organisational strategy.
  • Define the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed.
  • Provide input into and ensure that sales procedures and policies as defined by the sales leadership are implemented and followed.
  • Drive the alignment to the sales and organisational strategies by creating operational plans and identifying areas for continuous improvement in the sales process.
  • Responsible for operational management of the team which, creating and executing on plans and reporting on the team activities in the required forums.
  • Engage in account planning and assist the Client Manager in opportunity qualification for large or complex deals.
  • Engages with vendors and partners to create go-to-market strategies with their sales teams.
  • Act as mentor/coach and advisor that assists the sales force to set and keep to priority activities.
  • Take final responsibility for the update and accuracy of sales tools/systems and sales reports.


Knowledge, Skills and Attributes:

  • Sales business acumen - the skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client's business (including commercial and financial aspects) in order to bring value to them from NTT's portfolio of services.
  • Sales client engagement and management - the skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.
  • Sales solution skills - the knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.
  • Sales resources optimization - building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
  • Sales pursuit - the skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
  • Sales strategy execution - The skills to ensure that the sales strategy is aligned to the business strategy.
  • Sales business management - the skills to ensure that target setting and associated processes is aligned to meeting the target.
  • Sales talent management and enablement - the skills to ensure that results are achieved through effective talent management.


Academic Qualifications and Certifications:

  • Bachelor's Degree


Required Experience:

  • Extended relevant experience in similar role within a related environment
  • Extended previous experience operationally managing a sales team
  • Extended experience dealing with clients and engaging to influence sales
  • Extended demonstrable experience in the sales management role
  • Extended strategic and operational planning experience

Skills Summary

Client Engagement Management, Strategy Execution

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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