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Compliance Associate

3 months ago


Mumbai, Maharashtra, India Nuveen Full time
Specialist - Compliance (Monitoring, Surveillance & Reporting)
The role assists with performing all phases of compliance monitoring and surveillance activities, including data collection, developing the scope, documenting applicable risks and controls, developing reproducible scripts, analyzing and interpreting findings, documenting and tracking issues and observations, and drafting written reports.

Key Responsibilities and Duties
  • Monitors, tracks, designs, and implements corrective action plans to resolve compliance issues and to ensure that compliance deficiencies are corrected.
  • Identifies and implements preventative measures, compliance processes, revised policies and procedures to improve the general operation of business unit compliance programs.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 3+ Years Required; 5+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work
Career Level
7IC

Position Summary:

The position primarily supports activities related to the Rule compliance programs for Nuveen investment affiliates Teachers Advisors ("TAL"), TIAA-CREF Investment Management ("TCIM") and Nuveen Asset Management ("NAM") (together "NEFI"). The primary purpose of the position will be support related to TAL client due diligence questionnaires, NEFI pay-to-play client certification outreach, and NEFI KYC inquiries. The position will also serve as a relief resource for other Nuveen Compliance associates on the Equity Compliance team, in particular proxy monitoring and Value-Add Investor ("VAI") monitoring.

Key Duties & Responsibilities:

  • Disclosures: Serve as process owner/SME for providing complete, accurate and timely responses to client
  • Due Diligence Questionnaires ("DDQs"), Requests for Proposals ("RFPs"), and Know Your Client ("KYC") inquiries from equities trading counter parties.
  • Compliance surveillance and monitoring: Obtain pay-to-play client certifications to ensure compliance with regulatory requirements. Serve as a secondary resource for proxy monitoring and value-add investor monitoring compliance programs.
  • Business line compliance support:
  • Develop, document, and maintain a process supporting complete, accurate and timely responses to client DDQs, RFPs, and KYC inquiries.
  • Identify opportunities to improve communications with TIAA and Nuveen business partners supporting client DDQs, RFPs and KYC inquiries.
  • Conduct policies and procedures maintenance and reviews.
  • Conduct new hire training and other targeted trainings for new TAL associates.
  • Reporting: Maintain and provide reporting of various compliance metrics for senior management.

Management/Leadership Responsibility:

The position does not entail the management of other associates.

Budget Responsibility:

The position does not have responsibility for Revenue or Operating Budgets

Impact of Role:

Internal Business -

  • This role directly and substantially impacts internal business partners as the position requires continual interaction with various constituents across TIAA and Nuveen.
  • As process owner/SME for client DDQs, RFPs, KYC inquiries, and pay-to-play certifications, this position is deemed to be "client facing." Providing incomplete, inaccurate or untimely responses would reflect poorly on Nuveen and has potential regulatory impact.

Area of Impact –

  • There is direct, positive impact to clients, TIAA and Nuveen business partners, and our own team. There is indirect, positive impact to the Nuveen Compliance Department.

Skills Required:

  • The nature of the position requires the accurate assessment that responses provided by TIAA and Nuveen business partners for DDQs, RFPs, or KYC inquiries is complete and accurate.
  • The process owner/SME requires good business judgement, informed by their functional knowledge, to determine completeness and accuracy and when diplomatic follow up is necessary.

Functional Knowledge:

  • Concepts and principles: Prior equities compliance experience is required. The process owner/SME hired for this position will be expected to understand and accurately articulate the key concepts and principles of the Investment Advisers Act of 1940 and the related industry-standard processes to determine if RFP supporting Rule compliance programs.
  • Processes and procedures: The process owner/SME in this position will receive training on all aspects of their daily work responsibilities and related processes/procedures within the bounds of the compliance program. Nonetheless, the process owner/SME will be responsible for their continuing education about changes to the compliance program, changes in regulatory landscape and changes in business procedures and processes which would impact client DDQs, RFPs, KYC inquiries, associate training.
  • Knowledge of Nuveen's overall business would complement candidate's functional knowledge of NEFI when assessing the accuracy and completeness of client DDQs, RFPs, and KYC inquiries.
  • Excellent communication and interpersonal skills, both verbal and written, are required. The process owner/SME is required to confirm and/or clarify client DDQ responses under strict deadlines across the TIAA/Nuveen enterprise on a monthly, quarterly, annual or ad hoc basis. The ability to inspire confidence among business partners through clear and concise diplomatic communication requests precluding protracted discussions, either verbal or written, is paramount to being successful in this role.

Job Requirements And Qualifications:

Required Education:

Graduate/ CA/ CS

Graduate Mandatory

Preferred Education:

Masters

Bonus

Required Experience:

5-7 years

Investment adviser compliance experience

Preferred Experience:

5-7 years

Knowledge of Asset Management

Skills and Abilities:

Critical skills include: i) organizational skills, ii) attention to detail, iii) the ability to manage concurrent deadlines, v) the ability to compose clear, concise emails and vi) analytical thinking

Hiring Preference

Shall be supporting US client, typically working hours :

(3.30 PM IST to 12:30 AM IST)

Required Licenses/Certifications:

None

Related SkillsAdaptability, Communication, Compliance, Conflict Management, Detail-Oriented, General Risk Management, Group Problem Solving, Relationship Management, Risk Mitigation, Risk Reporting

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.


Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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