ShadowFax - Regional Senior Manager - Operations (5-8 yrs)

3 weeks ago


Surat, Gujarat, India iimjobs Full time
Regional CT_Sr. Manager

Responsibilities of Regional CT Manager:

  • Actively identify and investigate operational issues, escalate or provide resolution & followup with end users.
  • Working on various reports and performing timely activities for smooth functioning of operations.
  • Knowledge related to Logistics, warehousing, Linehaul, etc would be an added advantage.
  • The person should be able to tackle work pressure and should be effective in terms of dealing with diversified operational situations as well.
  • Ability to convert issues reported by operations team into proper RCA for respective stakeholders to understand and work.
  • Ability to work effectively in a team environment. Should be Pleasant, professional, courteous personality.
  • Should be able to analysis the data from dashboard in order to minimize/reduce overall losses
  • Should be able to control and manage overall site pendency.

Daily and Monthly Responsibilities:

  • Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
  • Schedule and oversee warehouse team to meet the demands of the fulfilment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
  • Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
  • Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
  • Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages.
Required skilled-set & expertise:

  • Experience in Warehouse Management/ Operations
  • Knowledge & Understanding of Ecommerce/Logistics would be preferable
  • 5 to 7 Years of Work Experience
  • Experience in troubleshooting technical issues reported by site teams.
  • Good Dataanalytical and problemsolving skills.
  • Good communication skills are must.
  • Good Knowledge on MS-Excel.


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