Senior Associate

Specialist Software Development
The Specialist Software Development job programs and configures software to meet business needs. Under limited supervision, this job identifies and analyzes business software needs, writes complex code to optimize the performance and efficiency of the organization's information technology (IT) platform/infrastructure and conducts testing to ensure programs are functioning properly. This job is considered a subject matter expert in the applications development and support area.

Key Responsibilities and Duties

• Interprets written business requirements and technical specification documents to design and develop advanced technical solutions that meet business needs in financial industry.
• Collaborates with information technology (IT) and business partners to design, develop, and troubleshoot end-to-end technical solutions.
• Performs complex coding to written technical specifications.
• Tests the resulting coding components in accordance with company standards and as defined in approved testing plans.
• Investigates, analyzes and documents reported defects and raising issues as appropriate.
• Analyzes run time profiles to debug errors that may exist and performs maintenance programming and correction of identified defects.
• Manages large application development and software processes, along with guiding and mentoring lower level professionals.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

TIAA Retirement Sales and Marketing Tech is looking for a Salesforce Senior Developer based in India. This role would be responsible for driving the end-to-end implementation (design and development) of the CRM application. This role would be a trusted advisor to business stakeholders and a key change agent driving the transformation of the platform to service business goals driving efficiencies and insights.

Key Responsibilities of the Role:

Technical

• Strong work experience in SFDC configuration, customization, programming with APEX Classes / Triggers / APIs, Visual Force, Triggers, Flows, SOQL, SOSL and implementing new instances of application from scratch.
• Strong hand on experience in Lightning component development, Lightning design development, Lightning Web Component.
• Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports
• Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and Email generation according to application requirements.
• Strong experience in developing integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On
• Hands on experience on Salesforce Integration Services. Strong Knowledge of consuming API
• Strong experience in developing end-to-end Salesforce solutions using configuration and customization using APEX Classes, Triggers, Lightning flows and Lightning components.
• Solid understanding of Apex Best Practices for Custom Development Knowledge of programming technologies such as HTML, JavaScript.
• Good work experience in Reports and Dashboards.

Good to have following additional Skills:

• Hands on experience on Salesforce Analytics and Reporting solutions. Strong knowledge of analytics platforms (Einstein Analytics etc.)
• Experience in CI\CD and deployment tools. Should be able to streamline deployment process.
• Experience in Salesforce Marketing Cloud (SFMC).
• Experience in SAFe, JIRA, HP ALM.

Business

• Work with stakeholders and solution architects to identify reasonable migration paths from the current state to target architectures
• Collaborate with business stakeholders and solution owners to understand business requirements and translate them into Salesforce solutions
• Work closely with various teams (Business, Development, Infrastructure) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies, with a focus on adhering to industry standards, best practices and code quality techniques
• Implement a process for continuous improvement, lower costs to serve and improving margins
• Develop and deliver scalable solutions that can be applied to clients and the business

People

• Lead a world-class team of experienced engineering and delivery experts within technology, data and business intelligence
• Drive a passion and core competency across the organization for technology transformation
• Coordinate comprehensive changes to update how we work or develop new ways of working
• Set the priorities and focus for local and regional teams to support global engineering and delivery of core internal and client products and services.
• Provide Salesforce technical leadership for team of developers, admins and analysts
• Work with internal technical team members representing back office applications to design seamless integration between the applications

Required Experience & Qualifications:

• Min 8 – 10 years in developing technology solutions.
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Cloud, OmniStudio Developer/Consultant)
• Ability to communicate with stakeholders and provide consultation on Salesforce solutions
• Good problem-solving skills and ability to give optimal solutions.
  • Experience in Agile delivery methodology.
  • Keep up to date with the latest plans, developments, and changes in the salesforce platform.
  • Master's\Bachelor's degree in a relevant field (engineering or computer science or engineering discipline)
  • Experience in Einstein Analytics (Good to have).
  • Experience in Omnistudio/FSC cloud (Good to have)
• Certifications:
  Platform Developer 1

Platform Developer 2

Salesforce App Builder

Salesforce Administrator

Salesforce Advanced Administrator

Related SkillsAgile Methodology, Continuous Integration & Deployment, Data Analysis, Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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