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Customer Service/Customer Support Internship
4 weeks ago
About the internship:
Selected intern's day-to-day responsibilities include:1. Responding to customer inquiries via email, phone, and chat in a timely and professional manner.
2. Assisting customers with troubleshooting and resolving issues related to our products/services.
3. Documenting customer interactions and feedback in our CRM system.
4. Collaborating with the customer service team to identify common issues and suggest improvements.
5. Providing support to the team in managing customer accounts and processing orders.
6. Participating in team meetings and training sessions to enhance customer support skills.
7. Assisting in creating and updating support documentation and FAQs.
>
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 27th May'24 and 1st Jul'24
3. are available for duration of 6 months
4. are from or open to relocate to Kolkata
5. have relevant skills and interests
* Freshers looking for jobs may also apply
Stipend:
INR ₹ 5,000 /monthDeadline:
:59:59Other perks:
Certificate, Informal dress code, 5 days a week, Job offerSkills required:
Problem Solving, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken)About Company:
We've worked at the intersection of healthcare and information technology to connect people and digitize healthcare systems around the world. We support our clients by surfacing data that enables them to make informed decisions for better management of operations, empowering providers with the information they need to provide smarter care and transform the way health care is delivered.-
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