Customer Support Specialist
7 days ago
With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.
hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 8 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.
This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.
Qualifications1+ years' experience in customer service specializing in Outbound international calling support, ideally from an internet start-up/e-commerce backgroundExcellent proficiency in English, Bengali & HindiCritical thinking and problem-solving skillsAn understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.
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