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    DescriptionPrincipal AI Engineer -Document Intelligence & AutomationWho We AreCync transforms unstructured enterprise documents into structured intelligence with extremely high accuracy powering real-world financial workflows at scale. Banks, credit unions, and financial institutions rely on Cync to extract critical data from PDFs, spreadsheets, financial...

Principal AI Engineer – AI Document Intelligence

1 month ago

Bengaluru Karnataka India, Karnataka Idexcel Full time

JD for Principal AI Engineer – AI Document Intelligence & Automation

Exp: 10+ years

Must have hands-on coding experience


We are now productizing this internal platform into a scalable, standalone solution that supports AI ingestion for all lending + deposit processes.

To get there, we’re hiring a Director of Engineering who will scale the entire technical organization — architecture, people, practices, delivery, and AI innovation.

What You’ll Lead

This is a hands-on, high-impact leadership role:

Engineering & Technical Leadership

  • Own the technical roadmap for Cync’s AI Document Intelligence platform
  • Drive execution across multiple engineering teams:
  • → LOS AI ingestion, Servicing workflow automation, Vision AI, Integrations, Cloud Infra
  • Architect modular, scalable pipelines for:
  • Financial statements + tax returns
  • Rent rolls + leases
  • Appraisals + construction docs
  • Borrowing base collateral files
  • KYC/identity docs for deposits
  • Build guardrails to ensure accuracy, traceability, compliance + explainability

Platform & Productization

  • Convert one-off extraction workflows into a configurable platform:
  • Document Layout → Sub-section segmentation
  • Contextual parsing based on content type
  • Automatic table + image → data conversion
  • Natural language-based field extraction
  • Retrieval pipelines powered by document metadata & embeddings
  • Ensure interoperability across Origination → Servicing → Core banking systems

Execution & Scale

  • Establish high-velocity engineering processes and release discipline
  • Scale engineering headcount 2–3+ hires/month while raising the bar
  • Implement modern observability, testing automation, and performance engineering
  • Drive cost-efficient cloud scaling and AI model operations (model versioning, evaluation)

Cross-Functional Leadership

  • Partner with Product to turn customer workflows into intelligent automation
  • Collaborate with Sales/Pre-Sales for enterprise deployments
  • Work with Compliance/Risk to meet banking regulatory expectations
  • Represent engineering in customer and executive steering sessions

What You Bring

  • 10+ years of engineering experience with 3+ years leading teams
  • Built & scaled:
  • → AI/ML or data platforms
  • → Workflow automation or enterprise SaaS
  • → High-availability, secure production environments
  • Deep familiarity with LLMs + Vision Models (OCR not enough)
  • Strong architectural ability — event-driven, streaming, microservices, vector DB
  • Proven ability to turn messy, unstructured data into reliable structured outputs
  • Experience integrating with financial systems: core, GL, banking APIs
  • You’ve lived through scale: dozens to hundreds of engineers, before that you have worked at a well-run, high-bar company where you learned what great engineering culture looks like
  • A true builder who enjoys hands-on contribution where needed

Success in This Role Means:

Cync delivers best-in-market accuracy on complex banking documents

AI extraction becomes fully integrated with LOS + Servicing workflows

Platform supports all loan + deposit products in the bank lifecycle

Deployment scalability: +100 banks with repeatable configuration

Engineering culture: fast, accountable, transparent, innovative

A thriving organization that executes at speed — while staying resilient