Quality Assurance Manager

3 weeks ago

Bengaluru Karnataka India, Karnataka Creative Synergies Group Full time

About Creative Synergies Group:



  • Global technology services company
  • 40+ Fortune 500 clients
  • 95% revenue from US, Europe, Japan based customers.
  • Current Verticals: Transportation, Energy/Process Industry, Industrial Products, Hi-Tech
  • Product Engineering Services (PES): Digital, Embedded, Mechanical Services
  • Plant Engineering Services (Oil & Gas/ Process / Chemical Industries)
  • Manufacturing Engineering Services (Discrete Manufacturing Industries)
  • Founded by former Michigan State University professor, former Wipro (NYSE: WIT) EDS Chief Executive and serial entrepreneur Dr. Mukesh Gandhi
  • Locations: Headquartered in the U.S., multiple centers of delivery excellence in India (Bengaluru, Pune), branch offices in Germany, the U.K, the Netherlands, and Japan.
  • Culture: Creative is run on a culture of positivity, entrepreneurial spirit, customer centricity, teamwork, and meritocracy


Role name - Quality Assurance Manager (Oil & Gas)

Experience - 10 to 20 Years



Technical Skills

  • Quality/CSAT Improvement in Plant and Process Engineering, Energy, Oil & Gas industry
  • Handled Detailed Engineering Projects Within The Plant Engineering
  • Internal Auditing Expertise
  • Strong Problem Solving Skills And Root Cause Analysis
  • Excellent Communication Skills
  • Knowledge of Quality
  • Stakeholder Management
  • Handled Delivery Excellence Role (Added advantage)
  • Technical background in Plant Engineering, with strong interest in transitioning to a Quality Assurance role



Roles and Responsibility


  • Drive Quality and CSAT Improvement initiatives in Plant Engineering
  • Drive Early Warnings and Risks mitigation plan across Plant Engineering BU
  • Perform Metrics Analysis and maintain Dashboards for visibility and decision-making
  • Enable Continuous Improvement using structured problem-solving tools and methodologies
  • Conduct Quality Process Trainings to enhance team competency
  • Drive Process Improvement Projects with measurable outcomes
  • Participate in Governance Reviews
  • Ensure ISO Certification readiness by identifying and closing process gaps
  • Conduct Project Reviews for quality, risk, and delivery assurance
  • Perform Internal Audits to strengthen process adherence and compliance
  • Work From Office Role



Other Skill Requirement


  • Engineering Services experience, with awareness of ODC (Offshore Development Center) engagements
  • Presentation Skills with proficiency in MS Office
  • Good at reading Piping, Fabrication Drawings, and Plant Layouts
  • Technical background in Plant Engineering with strong interest in moving into a Quality Assurance role

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