Insurance Business Analyst

1 day ago


Pune Maharashtra India, Maharashtra Sky Systems, Inc. Full time

Role: Insurance Policy Business Analyst

Position Type: Full-Time Contract (40hrs/week)

Contract Duration: 6-12 Months +

Work Schedule: 8 hours/day (Mon-Fri)

Work Hours: (1:00 PM to 9:00 PM IST)

Location: Hybrid (3x days onsite) - Pune, India


Seeking an experienced Insurance Business Analyst to support the Guidewire Policy Center (Non-Admitted Production Support). Role includes ticket analysis, workflow support, requirements gathering, and collaborating with IT teams to improve system performance.


Responsibilities:

  • Monitor ticketing system, analyze incidents/requests, resolve or escalate.
  • Troubleshoot application issues and provide root cause analysis.
  • Support workflows and provide expertise on workflow design.
  • Gather and document business/functional requirements and user stories.
  • Lead review sessions and obtain business approvals.
  • Collaborate with dev/QA teams to ensure proper solution design.
  • Support UAT planning, scripting, and execution.
  • Recommend process improvements and ensure solution consistency.


Must-Have Qualifications:

  • 5+ years Business Analysis experience in Commercial P&C Insurance.
  • Strong experience with policy administration systems.
  • Hands-on experience writing BRDs/FRDs/user stories.
  • Experience with integrations and troubleshooting system issues.
  • Agile/iterative methodology experience (SDLC/PMLC knowledge).
  • Strong communication, analytical, and documentation skills.


Preferred:

  • Experience with Guidewire Policy Center.
  • Experience with visualization tools.
  • Knowledge of SharePoint, mockup tools.



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