Receptionist

4 hours ago

Mumbai Maharashtra India, Maharashtra Unique Concrete Technologies Pvt Ltd Full time

Job description:

Company Description:

Unique Concrete Technologies Pvt. Ltd., based in Lower Parel, Mumbai, is an ISO-certified construction firm with a turnover of ₹100+ crore. Established in 1999, the company specializes in building construction and fabrication. Over the years, UCT has steadily evolved by adopting advanced technologies and expanding its areas of expertise. Driven by a clear vision, a spirit of innovation, and a strong commitment to growth, the company continuously explores new horizons, uncovers fresh perspectives, and delivers cutting-edge solutions. Rooted in traditional values yet progressive in its approach, UCT has grown into a trailblazer known for delivering exceptional and reliable construction services.

Role Description:

This is a full-time Receptionist role, serving as the first point of contact for clients, visitors, and employees, to create a welcoming atmosphere while efficiently managing front-office operations. The role supports administrative tasks, ensures smooth communication across departments, and upholds the company’s professional image.


Key Responsibilities:

· Greet and assist visitors with warmth, professionalism, and courtesy.

· Manage incoming calls, emails, and inquiries; route them to the appropriate department or individual.

· Maintain visitor logs, issue visitor passes, and follow security protocols.

· Coordinate meeting room bookings and ensure required arrangements are in place.

· Manage incoming/outgoing courier services and daily mail distribution.

· Maintain the reception area in a clean, organized, and presentable manner.

· Assist with basic administrative tasks such as filing, data entry, typing, and document handling.

· Support HR/Admin teams with coordination activities as required.

· Provide general office assistance to ensure smooth day-to-day operations


Qualifications:

· Graduate preferred.

· Professional certification in office management or administration (optional but an advantage)


Experience:

· 3–5 years of experience in a receptionist, front office, or customer service role.

· Experience in corporate offices, hospitality, or service environments preferred.


Technical Skills:

· Proficiency in MS Office (Word, Excel, Outlook).

· Basic knowledge of office equipment (telephone systems, printers, scanners).

· Familiarity with email handling and basic data entry.

· Experience with visitor management systems (preferred)


Soft Skills:

· Excellent verbal and written communication skills.

· Pleasant personality and strong customer service orientation.

· Professional attitude, grooming, and etiquette.

· Strong organizational and multitasking abilities.

· Ability to remain calm, polite, and effective under pressure.

· Good interpersonal skills and positive attitude.

· Time management and attention to detail

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