ServiceNow Technical Lead

5 hours ago

Hyderabad Telangana India, Telangana Tata Consultancy Services Full time

ServiceNow Technical Lead


ServiceNow Technical Lead

Location: PAN India

Experience: 4 years to 12years



Interview Mode: Online Drive

Interview Date: 3rd Dec 2025 (Wednesday)

Interview Time: 10: 00 AM to 4: 00 PM



Must Have:

  • ServiceNow Expertise:
  • In-depth knowledge of ServiceNow development, architecture, and administration.
  • Proficiency in ITOM, Catalog Item configuration, UI Scripting, and Access Control Lists (ACLs).
  • Integration and Customization:
  • Experience with integrating ServiceNow with other enterprise systems.
  • Ability to design and implement custom solutions to extend the platform’s capabilities.
  • Technical Proficiency:
  • Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes.
  • Familiarity with ITIL frameworks and best practices.



Roles & Responsibilities:

  • Solution Design and Architecture:
  • Lead the design and architecture of ServiceNow solutions, including integrations, that meet client needs and industry best practices.
  • Develop comprehensive architectural plans that align with business objectives and leverage the full capabilities of the ServiceNow platform.
  • Implementation and Integration:
  • Oversee the implementation of ServiceNow modules, ensuring seamless integration with existing systems and processes.
  • Configure and customize ServiceNow applications, including ITOM, Catalog Items, UI Scripts, and ACLs, to meet specific client requirements.
  • Technical Leadership:
  • Provide expert guidance and technical leadership to development and implementation teams throughout project lifecycles.
  • Ensure adherence to best practices in ServiceNow development, security, and performance optimization.
  • Stakeholder Collaboration:
  • Engage with clients and internal stakeholders to gather requirements, provide updates, and ensure alignment of solutions with business needs.
  • Serve as a trusted advisor on ServiceNow capabilities and best practices.
  • Continuous Improvement:
  • Stay updated with the latest developments in the ServiceNow platform and related technologies.
  • Identify opportunities for process improvements and implement solutions to enhance system efficiency and effectiveness.




15 years of Full time Education

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