Inside Sales Specialist

15 hours ago

Bengaluru Karnataka India, Karnataka PinnacleU Full time

Position: Inside Sales ExecutiveLocation: Bangalore️ Working Days: Monday to Friday Experience Required: 1 + years Client: B2B Saas based company for freight salesRole Overview:We’re seeking a proactive, organized, and customer-focused Inside Sales Executive to manage the journey from first lead contact through onboarding and beyond. Ideal for someone who thrives on ownership, structured follow-ups, and cross-functional teamwork.Key Responsibilities:Pre-Sales & Lead ManagementQualify and research inbound leads using agreed criteria.Schedule and coordinate product demos for the Sales team.Prepare demo materials, set up accounts, and ensure readiness.Keep CRM data 100% accurate & up-to-dateDemo & Evaluation CoordinationReview AI-generated demo notes for accuracy, highlight key decision drivers, and update CRM accordingly.Send personalized post-demo follow-ups using AI-assisted content — including materials, recap, and clear next steps tailored to the prospect’s needs.Maintain regular contact during the trial/evaluation period to ensure engagement and address any questions or blockers promptly.CRM & ReportingDocument every customer interaction touchpoint in CRM.Monitor pipeline movement and prepare weekly/monthly reports.Provide accurate data for sales forecastingDesired qualifications include:1–3 years in inside sales, sales coordination, or customer success roles (B2B SaaS preferred).Familiarity with CRM tools (HubSpot, Salesforce, Zoho, LeadSquared, etc.). Proficient in MS Office tools like SharePoint, etc.Strong written and verbal communication skills.Exceptionally organized and capable of managing multiple priorities."Customer-first" attitude with problem-solving mindset.Comfortable working cross-functionally across sales, support, onboarding, and operations.Bonus: Understanding of freight forwarding/logistics workflows (training provided).

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