User Experience Designer

Why Join 7-Eleven Global Solution Center?When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.Why We Exist, Our Purpose and Our Transformation?7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.Be Customer ObsessedBe Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right ThingBe AccountableAbout This OpportunityJob Title: UX DesignerLocation: Bengaluru, IndiaJob Description:We are seeking a UX Designer to join our India team. This role focuses on crafting intuitive, scalable, and impactful user experiences across B2B operation dashboard, customer-facing web platform and Drive mobile app. You will collaborate with product managers, engineers, and researchers to design solutions that simplify complex workflows, improve usability, and deliver value to end-users.The ideal candidate has proven experience collaborating with US-based onshore teams and is highly familiar with the onshore/offshore delivery model, ensuring smooth coordination, effective communication, and alignment across global stakeholders. Along with deep e-commerce expertise and strong design execution skills, you will bring a customer-first mindset to everything you design.Responsibilities:Lead end-to-end UX design for B2B dashboard, and Drive mobile app.Partner with cross-functional teams (Product, Engineering, Research, Business) to define requirements and translate them into user-centered design solutions.Create wireframes, user flows, high-fidelity mockups, prototypes, and design specifications using Figma and Adobe Creative Suite.Conduct user research, usability testing, and interviews to validate design decisions and uncover user insights.Leverage research tools to analyze findings and improve the user experience across web and mobile platforms.Lead bi-weekly design sprints, driving ideation, rapid prototyping, and validation cycles to accelerate product delivery.Mentor junior and mid-level designers, providing guidance and best practices.Ensure adherence to accessibility standards, responsive design principles, and design system consistency.Advocate for users while balancing business objectives and technical feasibility.Education & Key Skills Required:4–6 years of experience in UX/UI design with a strong portfolio showcasing mobile apps, web platforms, and dashboard interfaces.Proven track record in designing intuitive and engaging mobile native applications for both iOS and Android platforms, with a focus on user-centered design principles.Expert-level proficiency in Figma and strong skills in Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.).Hands-on experience with usability testing, interviews, and research tools (e.g., UserTesting, Maze, Optimal Workshop, Lookback, etc.).Demonstrated expertise in user-centered design, accessibility, and responsive design principles through leading various projects that involved usability testing, implementing accessibility standards, and ensuring responsive design across multiple platforms.Experience working with cross-functional teams in Agile/Scrum environments.Strong communication, presentation, and collaboration skills.Strategic thinker with the ability to execute and deliver high-quality design outcomes.Bachelor’s or advanced degree in Design, Human-Computer Interaction, or related field preferred.Desired CompetenciesExperience in logistics, e-commerce, or marketplace platforms.Familiarity with designing for multilingual and global audiences.Experience in content design or writing to ensure clarity and consistency across all user touchpoints.Knowledge of both quantitative and qualitative research methodologies.Privileges & Perquisites:7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.Top of FormWheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.