
Instructional Designer
2 days ago
Key Responsibilities
• Design and develop ERP training materials such as eLearning modules, ILT decks, user manuals, job aids, and simulations.
• Collaborate with ERP consultants, internal SMEs, and process owners to translate technical workflows into learner-friendly content.
• Create end-user learning journeys that cover pre-implementation, go-live, and post-implementation phases.
• Use instructional design tools (e.g., Articulate 360) to develop engaging and interactive learning modules.
• Coordinate with the Change Management and L&D teams to ensure consistent and timely training rollout aligned with ERP deployment timelines.
• Leverage platforms like Whatfix or similar digital adoption tools to embed contextual learning into ERP systems.
• Apply multimedia tools to create high-quality videos, animations, and voiceovers; ensure clear audio encryption and editing standards are met.
• Review and improve content based on learner feedback and training effectiveness data.
• Ensure adherence to branding, tone, and instructional quality standards. Maintain version control and documentation across all training resources and platforms.
Key skills and experience required
• Proven experience in instructional design, particularly for ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
• Strong knowledge of tools including Whatfix (or similar), Articulate 360, Canva, video editing software, and audio encrypting tools.
• Ability to simplify complex business processes for end-user comprehension.
• Working knowledge of HTML, JavaScript, or basic programming is a plus.
• Proficient in MS Office Suite, eLearning authoring tools, and multimedia production tools.
• Strong visual storytelling skills and understanding of adult learning principles.
• Effective communication, stakeholder management, and project coordination abilities.
• High attention to detail and ability to work independently with minimal supervision.
• Strong organizational and time-management skills with the ability to meet tight deadlines.
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