Custom Clearance Agent

4 weeks ago

Bengaluru Karnataka India, Karnataka HappyLocate Full time

Company Description

HappyLocate, established in 2016, has revolutionized the employee relocation landscape across 16,000+ pin codes. Our advanced technology and customized solutions efficiently manage everything from house shifting, pet relocation, and office moves to house search assistance. We aim to simplify employee relocations with reliable services and post-move support. Join our growing list of satisfied customers and experience seamless relocations.


We are seeking a seasoned and highly-networked Senior Associate Logistics & Customs Compliance to manage Operations The ideal candidate is an expert in Indian customs regulations with extensive hands-on experience working as a Customs House Agent (CHA).

He will be responsible for building and managing our ground-level logistics operations, ensuring seamless, compliant, and cost-effective clearance of all shipments across various Indian ports.

  • Customs & Regulatory Compliance:
  • Spearhead all customs clearance activities for both import and export shipments, ensuring 100% compliance with the Customs Act, 1962, and related regulations.
  • Handle all documentation required for clearance, including Bill of Entry, Shipping Bill, and other related paperwork.
  • Act as the final authority on HSN classification, duty calculations, and benefits claims under various trade agreements and government schemes.
  • Operational Excellence & SOP Development:
  • Develop, implement, and refine on-ground Standard Operating Procedures (SOPs) for the entire shipment lifecycle, from pre-arrival to final delivery.
  • Create and manage detailed operational checklists to ensure accuracy, prevent delays, and minimize risks during the customs clearance process.
  • Proactively identify potential bottlenecks in the logistics chain and implement effective solutions.
  • Serve as the primary point of contact for all on-ground escalations and resolve any issues related to customs, shipping lines, and transportation.

Required Qualifications & Skills
  • Experience: A minimum of 2-5 years of proven experience in customs clearance and logistics, with a significant portion of that time spent working directly for a licensed CHA firm.
  • CHA Certification (Mandatory): Must possess or have previously held a valid CHA card (e.g., G-Card or H-Card) under the Customs Brokers Licensing Regulations (CBLR). This is a non-negotiable requirement.
  • Expert Knowledge: In-depth, practical knowledge of Indian Customs law, tariff classification, valuation, INCOTERMS, and port/CFS operations.
  • Network: A strong, established network of contacts within the customs and logistics community across major Indian airports.
  • Skills:
  • Excellent on working with teams
  • Strong problem-solving and negotiation skills.
  • Exceptional attention to detail and a process-oriented mindset.
  • Ability to work under pressure in a fast-paced environment.


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