Lead- Analytics

2 days ago

Bengaluru Karnataka India, Karnataka Swiggy Full time

Lead: Analytics


Years of Experience: Minimum of 6-8 years experience


About CREW


CREW is an AI-powered Travel and Lifestyle concierge, built to let customers offload their life’s to-dos and get them done effortlessly. We are reimagining the experience of getting things done, from travel to gifting to errands - with no friction, 10x faster execution, and moments of delight that keep people coming back.


Why this role matters and is different


This is not a “mature business analytics” role. This is a founding analytics-builder role where you will head actionable insights from data and:


  • Build the entire analytics backbone for a new business line
  • Work directly with product, design and engineering to shape how CREW works
  • Define metrics, frameworks, instrumentation, experiments, and insights from zero
  • Be comfortable with ambiguity, sparse data, and rapidly evolving product surfaces
  • Think like an owner - not an operator


If you prefer structured tasks, fixed problem statements, predictable roadmaps - this role is not for you


If you enjoy turning chaos into systems, inventing first principles frameworks, and building something category-defining and more importantly turning insights into outcomes: this is exactly for you


What you’ll do:


Insight & Strategy

  • Analyse large, messy datasets to uncover new opportunities or failures across customer experience, agent behaviour, and AI interactions.
  • Build frameworks to measure friction points and drop-offs across missions, requirement gathering, and agent workflows.
  • Run deep driver analyses - what truly impacts delight, trust, and repeat usage.
  • Partner with product to craft experiments (A/Bs and quasi-experiments) around UX, flows, memory engine, and agent-co-pilot tools.

Automation & Self-Serve

  • Translate recurring analyses into automated pipelines or self-serve dashboards.
  • Build monitoring systems for TAT, SLA breaches, negative experience flags, and agent productivity.

Cross-functional Leadership

  • Work with Product, Design, Engineering, CX, and Business to influence decision-making.
  • Evangelise the right metric vocabulary across the org.
  • Create clarity and prioritisation for ambiguous problem statements through the insights you bring to the table.


What we’re looking for?


Hard-skills

  • Minimum of 6-8 years of experience in analytics, data science or related fields
  • 4+ years hands-on experience as an IC analyst
  • Strong statistical fundamentals (hypothesis testing, distributions, regression, causal inference basics)
  • Experience building measurement systems and experimentation frameworks


Mindset / Behavioural Fit (non-negotiable)

  • Founder mindset: you take full ownership of problems end-to-end
  • First principles thinking: you don’t rely on templates
  • Bias for clarity: you can convert vague questions into structured, measurable insights
  • Speed + scrappiness: you don’t wait for perfect data
  • Taste for product: you can smell friction and know when something feels off
  • High agency: you run faster than the system around you


Why Join CREW?

  • You’ll shape the analytical DNA of a brand-new product from scratch
  • You’ll work on a fully AI native 0-1 product.
  • You’ll work closely with the founding product/tech/design group
  • You’ll help define what “concierge powered by AI + humans” looks like at scale

  • Associate Director

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka WNS Analytics Full time

    We are seeking a Senior Subject Matter Expert (SME) in Digital Analytics to lead our Digital Analytics Practice. The ideal candidate will combine deep technical expertise with business acumen to build and scale analytics capabilities, strengthen client partnerships, and drive practice growth. This role requires hands-on proficiency in Google Analytics 4...

  • Senior Consultant

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tiger Analytics Full time

    Senior Consultant - CPG AnalyticsLocation - Bengaluru, Chennai or HyderabadAbout TigerTiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push...

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tiger Analytics Full time

    Tiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty...

  • Lead Engineer

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tiger Analytics Full time

    Job Title : Senior /Lead EngineerLocation : Chennai, Bangalore, HyderabadWho we areTiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the...

  • Senior/Lead Data Scientist

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tiger Analytics Full time

    Job Title: Senior / Lead Data ScientistLocations: Chennai | Hyderabad | BangaloreWho we areTiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to...

  • Analytics Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Silvermine Group Full time

    About the Role:As the Analytics Manager, you will oversee the end-to-end delivery of insights across Silvermine's product suite — including eForm2290, eMCS150, and Truckopedia. You'll lead a multidisciplinary team, define the analytics roadmap, and establish robust data practices that inform strategic and tactical decisions.KEY RESPONSIBILITIES:Lead and...

  • Analytics Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Analyttica Datalab Full time

    Analytics Manager Location: BangaloreAbout the RoleAs an Analytics Manager – Client Solutions & Data Engineering at Analyttica, you will work closely with clients and internal teams to drive high- impact analytics initiatives. You will lead and mentor a team of Analysts and Senior Analysts, ensuring delivery excellence, proactive client engagement, and...

  • Analytics Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka FedEx Full time

    Role Overview We are seeking a highly analytical and strategic Manager – Product Marketing Data Science & Strategy to lead the intersection of data science, product marketing, and business decision-making. This role will be instrumental in translating complex data into actionable insights that inform go-to market strategies, product positioning, customer...

  • Decision Analytics – Product Analytics Expert

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Capgemini Full time

    Location- PAN IndiaExperience required-9 - 12 YearsChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s...

  • Data Scientist

    4 days ago

    Bengaluru, Karnataka, India, Karnataka Tiger Analytics Full time

    Data Scientist/ Senior/ Lead Data ScientistChennai, Bangalore and HyderabadNP : Immediate to 15 DaysMandatory Skills : Data Science, Python, Model Building, Google cloud PlatformWho we areTiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services &...