Spanish Customer Success Manager
2 weeks ago
About Drip Capital
We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.
With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital—eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.
Role: Customer Success Manager
Job Location : Solitaire Coprorate Park, Andheri East, Mumbai
Work from Office | Mon - Fri
Shift Timings : 6pm - 3am | Night Shifts
Must Haves :
- Proficiency in Speaking Spanish
- Experience in B2B Sales / Customer Service / Account Management
- Available to work from Office in Mumbai in Night Shifts
Role Summary:
- Build and nurture relationships with CXO-level stakeholders (CEO/CFO) across SME clients.
- Serve as the key point of contact for multiple client accounts across their sales lifecycle.
- Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.
- Provide excellent customer service as the main point of contact
- Address complex customer queries related to Trade Finance and Drip’s product offerings.
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