Quality Analyst

Role & Key ResponsibilitiesThe primary function of a Quality Analyst is to maintain and improve customer service standards, ensuring excellent customer experience and adherence to company policies.1. Monitoring and Evaluating Customer InteractionsInteraction Review: Conduct real-time or recorded monitoring of interactions (calls, chats, emails) between...

Job Description: Quality Analyst – Clearance & Settlement Quality Monitoring & Audits: Conduct end-to-end quality audits on clearance and settlement processes to ensure accuracy, timeliness, and adherence to regulatory and client-specific guidelines JD QA-ClearanceError Analysis & Root Cause: Identify process gaps, reconciliation errors, and settlement...

Introduction of ClearstateClearstate specializes in healthcare-focused market intelligence and strategic advisory services, assisting MedTech companies, biotechnology firms and healthcare service providers in identifying and leveraging market growth opportunities. Our data collection approach combines market research techniques, data processing and...

Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in 24*7 environment. * Immediate Joiners are highly preferrable

We are looking for:Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we arecurrently looking for a talented individual to join our innovative and passionate team.Responsibilities and Duties:● Review and understand product requirements, specifications, and design documents.● Design, develop, and execute test cases, test...

Quality Assurance (QA) Analyst – Job DescriptionPosition SummaryThe Quality Assurance Analyst is responsible for testing software applications, identifying defects, and ensuring high-quality deliverables. The role involves creating test plans, executing test cases, documenting results, and collaborating with development teams to improve product quality.Key...

Job Title: QA Engineer (2–3 Years’ Experience) Department: Quality Assurance/Shared Service Location: Gurgaon Reports To: QA Lead / QA Manager Overview We are looking for a detail-oriented and proactive QA Engineer with 2–3 years of experience in software testing. The ideal candidate will be responsible for ensuring the quality, reliability, and...

ole & Key ResponsibilitiesThe primary function of a Quality Analyst is to maintain and improve customer service standards, ensuring excellent customer experience and adherence to company policies.1. Monitoring and Evaluating Customer InteractionsInteraction Review: Conduct real-time or recorded monitoring of interactions (calls, chats, emails) between...

Voice Process: Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer...

QA-OnsiteGurgaonFulltime/PermanentImmediate Joiners Required within DEC.QA-TaxationQA- Clearance and SettlementQA- Asset ServicesQA- Wealth ManagementEXP REQUIRED 3-5 YEARSCAN JOIN IN DEC