BDB.ai - ServiceNow Developer - ITSM/ITOM
2 weeks ago
Job Description :
- ServiceNow subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps).
- Good knowledge of Products & Service Catalog - PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service - for Solution design in Service fulfilment & Assurance domain.
- Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (BuiltOn-Now) for extending Capabilities
- Experience in implementation and estimation techniques.
- Responding to Request for Information/Proposal documents
- Lead the development team members and provide technical mentorship
- Experience with Script / Java Script - all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs)
- Performs integrations and process automation using ServiceNow workflows
- Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc.
- Hands-on experience working with relational databases, domain separation & integration hub
- Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.
- Support practice build efforts to include development of practice intellectual property (IP)
- Good understanding of ServiceNow data model and structures.
- Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
- Candidate should possess good Communication & Client- interfacing skills.,
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