Account Manager

4 weeks ago

Bengaluru Karnataka India, Karnataka YAAS! Full time

About YAASAt YAAS, we help brands become creators. We do it all - scripting, shooting, acting, AI avatars, editing, uploading, and more. Our team creates content that reaches over 400 million+ views every month. We’ve worked with top brands like Zepto, Zerodha, Cleartrip, GoKwik, Vodafone-Idea, and Zoho. Now, we’re looking for someone to own the client relationship - someone who ensures clients are happy, content is delivered on time, and the internal team is functioning well.About the RoleAs an Account Manager, you’ll be the go-to person for our clients and a guide for the internal team. You’ll oversee communication, timelines, and delivery across 4–5 channels. You're not just managing projects - you’re managing relationships, people, and outcomes.What You’ll OwnEnd-to-end client communication: onboarding, briefs, feedback, and deliveryCoordination with internal teams (writers, editors, designers, producers) to ensure timelines and qualityHandling tough conversations with professionalism and maturityMaintaining smooth workflows and tracking deliverables across podsRegular check-ins on team morale and pod dynamicsLeading reporting, insights, and process improvementsEnsuring your channels run smoothly — clients are cared for, and teams are supportedMust-HavesExperience working on a YouTube or Instagram channel - your own, a brand’s, or someone else’sStrong written and verbal communication skills in EnglishUnderstanding of content formats, trends, and creators (India + global)Prior team leadership or mentorship experienceUnderstanding of YouTube and short-form video analyticsExperience in the creator economy or content agency setupKnowledge of content production and social media platformsWillingness to work from our Bangalore officeRequired SkillsExperience working on a YouTube or Instagram channel - your own, a brand’s, or someone else’sStrong written and verbal communication skills in EnglishUnderstanding of content formats, trends, and creators (India + global)Prior team leadership or mentorship experienceUnderstanding of YouTube and short-form video analyticsExperience in the creator economy or content agency setupKnowledge of content production and social media platformsWillingness to work from our Bangalore officeBonus If You HaveExperience collaborating with brands or influencersMultilingual abilitiesFormal training in media, communication, or project managementWhat We’re Not Looking ForPoor communication or slow follow-upDisorganized or unable to manage multiple timelinesHesitant to take ownership or handle feedbackLack of empathy, initiative, or leadership mindsetWhy YAASYou won’t just be doing client calls and making spreadsheets. You’ll be working at the intersection of storytelling, performance, and scale - in a company that’s redefining how brands connect with the world. And you’ll do it alongside a high-performing team that moves fast

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